Ericsson Jobs

Field Dispatch Engineer
Ericsson —Bengaluru, Karnataka
- Computer Science
- Engineering
- Project management
1d
IAM Engineer
Ericsson —Bengaluru, Karnataka
- Computer science
- Azure
- AWS
8h
Incident Manager Recovery lead competence
Ericsson —Noida, Uttar Pradesh
- Azure
- Oracle
- Software troubleshooting
1d

More jobs to discover

Find similar jobs that you might be interested in.

Sailpoint IAM Engineer
CGI —Chennai, Tamil Nadu
. Ability to run requirements-gathering workshops with both business stakeholders and technical teams to design logical access profiles.
Quick apply
13d
Senior Saviynt IAM Engineer
Career Hotspot & Services —Mumbai, Maharashtra
Seeking an experienced Saviynt IAM (IGA) Professional to design, implement, and support Identity Governance and Administration (IGA) solutions.
₹20,00,000 - ₹30,00,000 a year
Quick apply
10d

I want to receive the latest job alerts for ericsson

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ericsson jobs near

Engineer jobs in Bengaluru, Karnataka

Incident Manager jobs in Noida, Uttar Pradesh

Field Engineer jobs in Bengaluru, Karnataka

Technical Support Engineer jobs in Coimbatore, Tamil Nadu

Fresher Data Engineer jobs in Bengaluru, Karnataka

Graduate Engineer Trainee, Electrical jobs in Kerala

Electronics Engineer jobs in Noida, Uttar Pradesh

Mechanical Design Engineer jobs in Navi Mumbai, Maharashtra

Electronics Engineer jobs in Kerala

Incident Manager jobs in Nagpur, Maharashtra

Quality Manager jobs in Pune, Maharashtra

Incident Manager jobs in Delhi, Delhi

Qa Manager jobs in Chennai, Tamil Nadu

Mep Manager jobs in Tamil Nadu

Incident Manager jobs in Kolkata, West Bengal

Incident Manager jobs in Bengaluru, Karnataka

Mep Manager jobs in Chennai, Tamil Nadu

Computer Vision Engineer jobs in Delhi, Delhi

Data Engineer Intern jobs in Saket, Delhi

Field Engineer jobs in Delhi

Field Dispatch Engineer

Ericsson -
Bengaluru, Karnataka

Apply Now

Job details

1 day ago

Qualifications

Power BI
ITIL Certification
Computer Science
Engineering
Tableau
Project management
Bachelor's degree
Problem management
AI
Communication skills
Negotiation

Full job description

Join our Team

About this opportunity:

The individual will be responsible for end-to-end service assurance, ensuring the availability, reliability, and resilience of managed services under the contract. Candidate must be flexible working in 24x7 shift environments neworks.

What you will do:

Take end-to-end ownership of service assurance, availability management, and overall service performance and reliability.
Manage and govern event, incident, problem, and change processes across the service lifecycle, including onboarding of new services and termination of existing services.
Monitor and improve service performance and capacity by tracking KPIs and driving corrective actions across SDUs and delivery teams.
Ensure adherence to WLAs/SLAs while driving operational efficiency, productivity, and automation initiatives.
Manage stakeholder relationships, conduct governance discussions, and present performance reports and service improvement plans.
Collaborate with field and support teams for issue resolution, spare management, and operational excellence (FOPS/COPS).

The skills you bring

Bachelor’s degree in Engineering, Computer Science, IT, or related field (or equivalent experience) with 5–8 years of experience in managed services, service assurance, or operations roles.
Proven experience in incident, problem, and change management within SLA-driven environments.
Strong understanding of KPI/SLA management and service performance tracking.
RAN/TXN Hardware fault fixing skill set Spare management, FOPS/COPS KPI, SLA.
Collaboration with the field/supoort team.
Support teams for issue resolution, spare management, and operational excellence (FOPS/COPS).
Flexible in 24x7 shift environments neworks. Knowledge of RAN/TXN hardware fault management and troubleshooting.
Experience in spare management, FOPS/COPS processes, and collaboration with field/support teams.
Excellent stakeholder management, communication, and negotiation skills

Good to Have:

Exposure to automation, ML/AI-driven analytics, and data visualization tools (Tableau, Power BI).
WFM/task management.
Certifications such as ITIL, incident/problem management, data analytics, or project management are an advantage

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Req ID: 786584

Apply Now

Refine Your Search

Field Dispatch Engineer

IAM Engineer

Incident Manager Recovery lead competence

More jobs to discover

I want to receive the latest job alerts for ericsson

Explore jobs in more locations

Join our Team

Jobseeker tools

Employer Tools

Browse

Stay Connected