Ramamurthynagar Karnataka Computer operator Jobs – 116 Open Jobs Today

Assistant Manager - Front Office
Hyatt Centric Bengaluru Airport —Bengaluru, Karnataka
- Weekend availability
- CRM software
- English
- Supervising experience
1d

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Assistant Manager - Front Office

Hyatt Centric Bengaluru Airport
Bengaluru, Karnataka

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Job details

Full-time
1 day ago

Qualifications

CRM software
English
Supervising experience
POS
Office management
Communication skills
Hotel experience

Full job description

Summary

he Assistant Front office manager will assist in running the day-to-day activities of the Guest Relations, Valet, Night Audit and Bell Staff. This position will help lead the front office operations to deliver a seamless and memorable service experience for every guest, from pre-arrival to departure. By embracing and modeling Andaz’s values, they will work to ensure the complete handling of guest needs and professional and timely resolution of guest issues. They will help coach colleagues and hold them accountable; ensure that responsibilities are met, and assignments are carried out in accordance with our standards; and will help motivate, train, and develop assigned staff.

What is expected of me in this role?

Support financial goals through budgeting, forecasting, cost control, and revenue optimization
Monitor performance metrics, improve guest satisfaction, and manage escalated concerns
Lead and support front office team through scheduling, supervision, coaching, and daily briefings
Coordinate with key departments to deliver seamless guest experiences
Maintain operational efficiency using reporting tools and ensure compliance with safety standards
Foster a positive team culture aligned with our brand values, engagement, and service excellence
In the absence of Front Office Manager to lead the team, ensuring smooth daily operations

Qualifications

Minimum 2 years’ experience as an Assistant Front office Manager or 3 years’ experience as a Front Office Supervisor within a four or five-star hotel environment
Proven experience in supervising, motivating and training others
Exceptional interpersonal, communication skills with advanced proficiency in the English language
Hours: Flexible; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel, including mornings, afternoons, evening, weekdays, weekends, and holidays.
Experience with Opera, POS systems, Hyatt systems and CRM tools would be an advantage.

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Assistant Manager - Front Office

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