UK Outbound Voice Process Executive
Location: Banjara Hills, Hyderabad
Job Type: Full-time | Permanent
Work Location: In-person
Experience: 1–3 years
Education: Undergraduate / Graduate / Postgraduate – Any Stream
Salary: CTC + Incentives
Cab: Provided
Work From Home: Not Available
Work Schedule
Monday to Friday: 2:00 PM – 11:00 PM
Saturday: 2:00 PM – 7:00 PM
Weekly Off: Sunday
Experience Required
Minimum 1 year of international voice process experience is essential.
Job Description
We are looking for confident and friendly professionals to join our UK Outbound Voice Process.
Your primary responsibility will be to make outbound calls to UK customers and collect basic information required to identify and qualify potential leads.
You will engage customers in a professional and courteous manner, ask relevant questions, understand their requirements, and accurately record the information obtained during the conversation.
Key Responsibilities
- Make outbound calls to UK customers.
- Communicate clearly and professionally with customers.
- Ask relevant questions and collect required information.
- Build rapport with customers and maintain a positive conversation.
- Accurately record customer information and responses.
- Identify and qualify potential leads based on the information collected.
- Maintain professionalism and quality standards throughout every interaction.
What We're Looking For
- Excellent spoken and written English communication skills.
- Minimum 1 year of international voice process experience.
- Friendly, confident and engaging personality.
- Ability to communicate comfortably with UK customers.
- Strong listening and interpersonal skills.
- Good attention to detail.
- Ability to build rapport quickly.
- Reliable and committed to meeting responsibilities and targets.
Walk-In Interviews
Monday to Saturday
Walk-in Time: 2:00 PM – 8:00 PM
Interested candidates are requested to attend the walk-in interview with their updated resume.
Location: Banjara Hills, Hyderabad
Candidates should be able to reliably commute to the workplace or be willing to relocate before joining.
Pay: ₹28,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
