Esplanade Kolkata West Bengal Data entry Jobs – 120 Open Jobs Today

Receptionist and telecaller
PK TVS SERVICE CENTER —New Town, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Commuter assistance
- Cell phone reimbursement
Quick apply

Discover related jobs

Based on your search for data entry jobs.

LPG MANDATORY INSPECTION (FIELD)
Surya Enterprise72 —Bally, West Bengal
Candidates must have an good condition Android phone with Internet connection. Schedule: Day shift, EXPERIENCE: 0-1 YEAR,.
₹10,000 - ₹17,000 a month
Quick apply
Office Assistant
Universal Hair —Bagh Bazar, West Bengal
To deal with customers over the phone and to prepare bills in whatsapp. Stock Keeping of hair and wigs. To prepare books of accounts.
₹8,500 - ₹9,000 a month
Quick apply

I want to receive the latest job alerts for data entry in esplanade kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data entry jobs near esplanade kolkata west bengal

Tele Caller Executive , Axis Bank jobs in Ahmedabad, Gujarat

Hospital Tele Caller jobs in Kerala

Tele Caller, Female jobs in Baddi, Himachal Pradesh

Ar Caller, Omega Work From Home jobs in Chennai, Tamil Nadu

Caller jobs in Pappanamcode, Thiruvananthapuram, Kerala

Tele Caller, Work From Home, Zomato jobs in Vellore, Tamil Nadu

Tele Caller, Female jobs in Patna, Bihar

Receptionist and telecaller

PK TVS SERVICE CENTER
New Town, Kolkata, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
₹10,000 - ₹15,000 a month

Benefits

Internet reimbursement
Commuter assistance
Cell phone reimbursement

Qualifications

CRM software
Sales
Salesforce
Data entry
Telemarketing
Communication skills

Full job description

1. Customer Outreach

Inbound Calls: Answering calls from customers and providing information or assistance based on their queries.
Outbound Calls: Making calls to potential clients or existing customers for various purposes like sales, promotions, surveys, or service reminders.

2. Sales and Lead Generation

Product/Service Promotion: Telecallers are often tasked with promoting the company’s products or services. They may need to convince leads to make purchases or take further action.
Cold Calling: Calling prospective customers who have not shown interest yet, introducing products/services, and generating interest.
Lead Qualification: Assessing whether a potential lead is worth pursuing based on specific criteria like budget, interest level, etc.

3. Customer Relationship Management

Customer Support: Offering support or troubleshooting to resolve customer issues, complaints, or queries.
Follow-Up Calls: Ensuring customer satisfaction through follow-up calls and maintaining long-term relationships.

4. Data Entry and Record Keeping

Updating CRM Systems: Recording information about calls, including customer details, sales conversions, feedback, and follow-up actions.
Managing Databases: Maintaining and updating customer or client databases.

5. Meeting Targets and Reporting

Sales Targets: Achieving sales or call-related targets, which may include quotas for successful conversions, call volumes, or customer satisfaction scores.
Reporting: Preparing and submitting daily, weekly, or monthly reports about call statistics, progress, and outcomes.

6. Providing Product/Service Information

Explanation of Products/Services: Providing clear and concise information to customers regarding the company's offerings, pricing, and benefits.
Clarifying Doubts: Addressing any customer doubts or queries related to products/services.

7. Feedback Collection and Market Research

Surveys and Feedback: Conducting surveys to gauge customer satisfaction and gather insights about products or services.
Market Research: Identifying market trends or customer needs that can inform business strategies.

8. Handling Objections

Overcoming Objections: During sales calls, telecallers need to address customer objections effectively by providing convincing answers and solutions.

Skills Required for a Telecaller:

Communication Skills: Clear and confident speaking abilities to convey messages effectively.
Listening Skills: Understanding customer needs by actively listening to their concerns.
Persuasion Skills: Being able to convince customers to take action (e.g., buy a product, sign up for a service).
Problem-Solving Abilities: Offering solutions to customer issues or complaints.
Patience: Handling difficult calls and managing customer frustration calmly.

Tools Commonly Used:

CRM Software: For managing customer interactions, tracking calls, and following up.
Dialers: Automatic systems for dialing numbers and managing call queues.
Email and Messaging Systems: To follow up on calls or provide additional information after conversations.

In summary, a telecaller's job involves making or receiving calls, promoting products or services, handling customer queries, managing databases, and achieving sales or service-related goals. Effective telecallers are typically skilled in communication, problem-solving, and customer service.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Internet reimbursement

Work Location: In person

Quick apply

Refine Your Search

data entry jobs in esplanade kolkata west bengal

Receptionist and telecaller

Discover related jobs

I want to receive the latest job alerts for data entry in esplanade kolkata west bengal

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected