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Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST Global —Thiruvananthapuram, Kerala
- Salesforce
- SQL
- AWS

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Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST Global —Thiruvananthapuram, Kerala
Ability to clearly communicate technical issues to business stakeholders, translating defects, risks, and trade‑offs into business impact.

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Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

UST Global -
Thiruvananthapuram, Kerala

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Job details

Qualifications

Jira
Salesforce Marketing Cloud
SAP
Salesforce
Test automation
SQL
AWS
Mentoring
APIs
Agile
S3
Integration testing
Martech
Marketing

Full job description

ID: 57086

5 - 7 Years

1 Opening

Trivandrum

Role description

Job Description

Senior Salesforce Marketing Cloud QA Engineer / Analyst

Must Have

Strong hands‑on experience in Salesforce Marketing Cloud testing, including end‑to‑end campaign flows such as journeys, automations, email/content execution, and related integrations.
Solid technical QA experience, covering functional, regression, system, integration testing, and UAT support.
Strong ability to test APIs, integrations, and data flows, including validating data accuracy, data mapping, and downstream system impact.
Experience with test strategy, test planning, test execution, and release readiness in an Agile environment.
A proactive and ownership‑driven mindset, with the ability to take issues through to resolution and raise risks early.
Strong problem‑solving skills, with the ability to investigate and troubleshoot complex issues across systems, data, and workflows.
Ability to clearly communicate technical issues to business stakeholders, translating defects, risks, and trade‑offs into business impact.
Experience using SQL for data validation, including campaign data, audience lists, reports, and data exports.
Hands‑on experience with Salesforce Marketing Cloud and JIRA.

Nice to Have

Knowledge or experience with Salesforce Data Cloud, including validation of customer data, segmentation, activation, and overall data quality.
Interest and willingness to work beyond Salesforce, including testing across AWS, SAP, and broader MarTech platforms.
Experience with test automation frameworks.
Familiarity with monitoring, logging, and release health metrics, especially for early defect detection and improving production confidence.
Experience mentoring junior QA team members or contributing to QA standards, documentation, and quality practices.
Exposure to MC Personalization, Sales Cloud, and AWS tools (S3 Buckets, Lambda, CloudWatch).
Experience with Datadog and API testing tools such as Bruno or Postman.

Skills

salesforce,sales cloud,salesforce data model,salesforce integration,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

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