JOB DESCRIPTIONService Engineer – 0 to 3 Years
Company: Eco Gen Private Limited
Locations: Hyderabad & Tirupati
Department: Service & Maintenance
Experience: 0–3 Years
Employment Type: Full-Time
Industry: Power Generation / DG Sets / Electrical & Mechanical Equipment
Job Summary
We are looking for a technically sound and customer-focused Service Engineer to join our Service & Maintenance Team. The candidate will be responsible for installation, commissioning, servicing, preventive maintenance, troubleshooting and breakdown support of DG sets and related power-generation equipment.
The role involves regular customer visits and coordination with the internal technical team to ensure timely resolution of service complaints.
Key Responsibilities
- Install, commission and service DG sets at customer locations.
- Carry out preventive and scheduled maintenance of DG sets.
- Attend breakdown and emergency service calls.
- Diagnose electrical, mechanical and control-system faults.
- Troubleshoot issues related to engine, alternator, batteries, control panels, AMF/ATS panels and associated systems.
- Conduct routine inspection and performance checks of DG sets.
- Identify the root cause of equipment failures and implement appropriate corrective actions.
- Carry out servicing, repairs and replacement of defective components.
- Maintain proper service records, checklists and job reports.
- Coordinate with customers regarding service schedules and technical requirements.
- Explain equipment operation, basic maintenance and safety procedures to customers.
- Coordinate with spare-parts and service teams for timely availability of required components.
- Follow safety procedures while working at customer locations.
- Escalate major technical issues to the Senior Engineer/Service Manager.
- Ensure customer complaints are attended to and closed within the required timeline.
- Support warranty-related service activities.
- Maintain tools, testing equipment and service materials properly.
- Travel to customer locations within the assigned territory as required.
Candidate Profile
Education:
- Diploma / B.Tech / B.E. in Electrical, Electrical & Electronics, Mechanical or related engineering disciplines.
- Candidates with relevant technical qualifications and practical knowledge may also be considered.
Experience:
- 0–3 years of experience in service, maintenance or field engineering.
- Freshers with good technical knowledge and willingness to work in the field can apply.
- Experience with DG sets, engines, alternators, electrical panels or industrial equipment will be an advantage.
Required Technical Skills
- Basic knowledge of electrical and mechanical systems.
- Understanding of DG sets and generator components.
- Basic knowledge of engines, alternators and control panels.
- Ability to read basic electrical wiring diagrams.
- Knowledge of electrical testing equipment such as multimeter and clamp meter.
- Basic troubleshooting and fault-finding skills.
- Knowledge of preventive and breakdown maintenance.
- Basic understanding of AMF/ATS systems will be an advantage.
Soft Skills
- Good communication and customer-handling skills.
- Problem-solving ability.
- Willingness to travel and work at customer sites.
- Ability to work independently and as part of a team.
- Good documentation and reporting skills.
- Positive attitude and willingness to learn.
- Ability to handle breakdown/emergency situations calmly.
Key Performance Indicators (KPIs)
- Number of service calls attended.
- Response time to customer complaints.
- Service complaint closure time.
- First-time resolution rate.
- Preventive maintenance completion.
- Repeat breakdown reduction.
- Customer satisfaction.
- Accuracy of service reports.
- Spare-parts and material utilization.
- Compliance with safety procedures.
Additional Requirements
- Two-wheeler and valid driving licence preferred.
- Willingness to travel within Hyderabad, Tirupati and assigned territories.
- Candidate should be comfortable working at customer/industrial sites.
- Flexibility to attend emergency breakdown calls when required.
SERVICE TEAM – JDService Technician / Service Executive – 0 to 3 Years
Company: Eco Gen Private Limited
Locations: Hyderabad & Tirupati
Department: Service & Maintenance
Experience: 0–3 Years
Employment Type: Full-Time
Job Summary
The Service Technician will support the Service Engineer in installation, maintenance, servicing and troubleshooting of DG sets and related equipment at customer locations. The role requires hands-on technical work, preventive maintenance and timely attendance of service calls.
Key Responsibilities
- Assist Service Engineers in installation and commissioning of DG sets.
- Attend customer service and breakdown calls.
- Carry out routine inspection and preventive maintenance.
- Check engine oil, coolant, battery, belts, filters and other maintenance items.
- Assist in electrical and mechanical troubleshooting.
- Check batteries, alternators, control panels and electrical connections.
- Assist in identifying defective components and carrying out replacements.
- Maintain cleanliness and proper operating condition of DG sets.
- Support testing and trial runs after servicing or repairs.
- Follow service schedules provided by the Service Manager.
- Maintain service tools and equipment.
- Record work completed at each customer location.
- Prepare service/job completion reports.
- Maintain proper documentation of replaced parts and materials used.
- Follow company and customer safety procedures.
- Escalate technical issues to the Service Engineer.
- Maintain professional behaviour while dealing with customers.
- Travel to customer locations as required.
Qualification
- ITI / Diploma in Electrical, Mechanical, Automobile, Electronics or related technical fields.
- Freshers can be considered.
- 0–3 years of relevant service/maintenance experience preferred.
Skills Required
- Basic electrical and mechanical knowledge.
- Basic understanding of engines and DG sets.
- Ability to use basic hand tools and electrical testing equipment.
- Troubleshooting mindset.
- Good discipline and work ethic.
- Willingness to learn technical skills.
- Customer-friendly attitude.
- Willingness to travel and work at field locations.
KPIs
- Service calls attended.
- Preventive maintenance completed.
- Breakdown response time.
- Job completion within scheduled time.
- First-time service resolution.
- Quality of maintenance work.
- Service report completion.
- Customer feedback.
- Safety compliance.
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- How many years of experience as service engineer?
- Are you an immediate joiner?
- are you from hyderabad or Tirupati ??
Work Location: In person
