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Business Analyst – Travel & Hospitality
Data PlatformExperts —Remote
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Hospitality
- Analysis skills
- Bachelor's degree
- Work from home
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Business Analyst – Travel & Hospitality

Data PlatformExperts
Remote

Quick apply

Job details

Permanent | Full-time
₹10,00,000 - ₹20,00,000 a year
3 days ago

Benefits

Work from home

Qualifications

Hospitality
Pricing
Waterfall
Mobile applications
Business analysis
Information Systems
Analysis skills
Bachelor's degree
Hospitality Management
POS
Data analytics
Front desk
Agile
AI
Communication skills
Hotel experience

Full job description

permanent work from HomeWork Timing -4 PM -1 Am /Hybrid Hyderabad if requiredJob SummaryWe are seeking a results-driven Business Analyst with strong Hotel/Hospitality industry experience to work closely with business stakeholders, operations, and technology teams. The ideal candidate will understand hotel operations, revenue models, and guest lifecycle processes, and translate business needs into clear functional and technical requirements to support digital, operational, and analytical initiatives.Key Responsibilities

Collaborate with hotel business stakeholders (Operations, Revenue Management, Sales, Marketing, Finance) to gather and document business requirements
Analyze and improve hotel operational processes including:
Reservations & Booking
Property Management Systems (PMS)
Revenue Management & Pricing
Guest Experience & Loyalty
Housekeeping, Front Desk, and Back‑office operations
Create functional specifications, process flows, user stories, and acceptance criteria
Act as a bridge between business teams and IT/vendor partners
Support implementation and enhancement of hotel systems (PMS, CRS, RMS, POS, Channel Managers, CRM, etc.)
Perform impact analysis for system changes and new initiatives
Assist with UAT planning, execution, and defect management
Analyze data and KPIs to provide insights and recommendations
Ensure solutions align with hotel brand standards and business goals
Support change management, training, and documentation initiatives

Required Qualifications

Bachelor’s degree in Business, Hospitality Management, Information Systems, or related field
3+ years of Business Analyst experience
Hands-on experience in the Hotel / Hospitality industry (mandatory)
Strong understanding of hotel operations and revenue drivers
Experience working with hotel systems such as:
PMS (e.g., Opera, Protel, StayNTouch)
CRS / Booking Engines
RMS
POS systems
Proficiency in requirement documentation techniques (BRD, FRD, user stories, BPMN)
Strong analytical, problem-solving, and communication skills
Experience working in Agile and/or Waterfall environments

Preferred Qualifications

Experience with multi‑property or global hotel chains
Exposure to integrations between hotel systems
Knowledge of data analytics, reporting tools, or dashboards
CBAP, CCBA, PMI‑PBA, or similar certification
Experience with digital initiatives (mobile apps, guest portals, AI pricing tools)

Soft Skills

Excellent stakeholder management skills
Ability to communicate with both technical and non‑technical audiences
Strong attention to detail
Proactive, collaborative, and adaptable mindset

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Application Question(s):

What is your expected CTC ?
How much notice period do you have ?
Are you ok with work timings 4 pm to 1 am (Midnight )permanent work from Home ?

Experience:

Business Analyst: 7 years (Required)
Travel Domain: 6 years (Required)
GDS System: 6 years (Required)

Work Location: Remote

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