Andheri West Mumbai Maharashtra Trainer process and soft skills Jobs – 6 Open Jobs Today

AVP - Global KYC Trainer
Citi —Mumbai, Maharashtra
- Full-time
- Computer literacy
- English
- Microsoft Office
L&D Trainer
Violet Infosystems Private Limited —Malad, Mumbai, Maharashtra
- ₹4,80,000 - ₹8,40,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- In-person
Quick apply
8d
Business Trainer
Vaardhya Group —Andheri West, Mumbai, Maharashtra
- ₹10,000 - ₹45,000 a month
- Full-time
- Customer service
- In-person
- Training & development
Quick apply
14d
Quality Manager - Telecalling
Credit Saison —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
Solar trainer
Greysim Learning Foundation —Govandi, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Electrical experience
- Bachelor's degree
- Health insurance
Quick apply
3d
Community Mobilizer
Greysim Learning Foundation —Ghatkopar, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Hybrid work
- English
- 12th Pass
- Bachelor's degree
Quick apply
7d

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AVP - Global KYC Trainer

Citi -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Computer literacy
English
Microsoft Office
Bachelor's degree
Computer skills
Training & development
AI
Communication skills
Banking

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Global KYC Trainer Hybrid (Internal Job Title: KYC Operations Sr Analyst – C12) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.

Global Operations Training Partner will primarily look after the training of KYC Operations staff both in technical processes and soft skills and will act as a support for new joiners and the needs of the wider operations. We are looking for someone who believes they can clearly transfer Technical and other knowledge to trainees; improve the way training is delivered and can simplify the complex learning for new recruits.

In this role, you’re expected to:

Management and delivery of the New Hire Foundation courses, on-demand training requests, and soft skills programs.
Deliver training to all business levels; operations to senior managers.
Ensure that all learning and development deliverable / queries / requests are delivered on time and to the highest standard.
Develop and maintain good client relationships.
Identify skill gaps on an on-going basis and design / amend training material and assessments and accordingly using the most appropriate learning interventions.
Remain informed of business strategy changes and of new policy, process and technology enhancements and develop necessary training material.
Maintain Good housekeeping: tracking attendance, on time publishing of training Invites, New Hire follow ups, publishing training material and dealing with training inquiries.
Support of the KYC Training Controls Function
Strengthen the capabilities and enhance support through but not limited to projects within an already strong and collaborative team.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Bachelor's degree/University degree or equivalent experience
Experience of delivering training to various levels within an organization is an advantage
Minimum of 8-9 years’ experience in a banking and/or learning & development environment
Computer literate with good knowledge of MS Office applications, AI technology.
Adult learning and technology-based learning is an advantage
Good knowledge of learning and development principles is an advantage
Strong knowledge of Citi systems, products and processes is an advantage
KYC / AML knowledge is a strong advantage
Excellent communication skills and fluent in English

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#hybrid #LI-LG4

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

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trainer process and soft skills jobs in andheri west mumbai maharashtra

AVP - Global KYC Trainer

L&D Trainer

Business Trainer

Quality Manager - Telecalling

Solar trainer

Community Mobilizer