Ashok Nagar Delhi Delhi Support engineer (b2b saas) Jobs – 7 Open Jobs Today

QA Engineer
Kestra Technologies —Delhi, Delhi
- Full-time
- Remote
- English
- Java
- APIs
- Health insurance
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Lead Support Engineer (B2B SaaS)
Aligerous —Gurugram, Haryana
- Full-time
- Azure
- Customer service
- SQL
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Operations Engineer
Accenture —Gurugram, Haryana
- Full-time
- Computer Science
- Windows
- AWS
Infra Support Engineer
Zed-Axis Technologies —Gurugram, Haryana
- ₹3,60,000 - ₹4,00,000 a year
- Email
- Azure
- Computer Science
- Software troubleshooting
4d
Lead DevOps Engineer / Senior DevOps Engineer
POSist Technologies —Delhi, Delhi
- Full-time
- Azure
- DevOps
- AWS
Senior Backend Engineer (Golang)
Conxai Technologies GmbH —Gurugram, Haryana
- Full-time
- System design
- English
- Databases
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Product Designer II
Sprinklr —Gurugram, Haryana
- Full-time
- AI
- Communication skills
- Marketing
- Paid time off

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QA Engineer
Kestra Technologies —Delhi, Delhi
Collaborate with engineers to define acceptance criteria, identify edge cases, and validate fixes before release. You'll need this context to test effectively.
Quick apply
Lead Support Engineer (B2B SaaS)
Aligerous —Gurugram, Haryana
If your experience is mostly customer service, L1/L2 support, or non-SaaS environments, this role is not for you. Proven capability in SLA & SOP management.
Quick apply

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QA Engineer

Kestra Technologies
Delhi, Delhi

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

CI/CD
Kubernetes
Ansible
Test automation
Git
English
Bloomberg
Performance testing
Java
Docker
Distributed systems
Terraform
Continuous integration
B2B
GitHub
APIs
Customer support
Linux
SaaS
TypeScript
Communication skills
Python

Full job description

About Kestra

Kestra is the universal orchestration platform: open source, declarative, and designed to orchestrate data pipelines, IT automation, business workflows, and AI/agentic systems.

Trusted by over 10,000 organizations worldwide, including JPMorgan Chase, Bloomberg, FILA, and Crédit Agricole, Kestra orchestrates mission critical workloads at scale. The open source project has close to 30,000 GitHub stars, hundreds of contributors, and a rapidly growing global community.

In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo, backed by founders from Datadog, dbt Labs, and Hugging Face.

The Role

We're looking for a QA Engineer based in India or Europe to ensure the quality and reliability of Kestra's platform across both the open source and Enterprise editions.

A key part of this role involves working directly with customer support tickets: understanding reported issues, reproducing them in local or staging environments, and verifying fixes before they ship. You'll be the bridge between what customers experience and what the engineering team delivers.

This is a fully remote position. We're hiring from India and Europe for timezone alignment with the broader team.

What You'll Do

Review and analyze customer support tickets to understand reported issues, extract reproduction steps, and translate problems reported by customers into actionable bug reports for the engineering team.
Reproduce bugs reported by customers across different environments and configurations, ensuring the engineering team has the context they need to fix issues efficiently.
Design, write, and maintain test plans and test cases covering both the open source platform and Enterprise Edition features.
Perform manual and exploratory testing for new features and regression testing for existing functionality across each release cycle.
Collaborate with engineers to define acceptance criteria, identify edge cases, and validate fixes before release.
Contribute to building and improving automated test coverage where applicable.
Track and report on quality metrics, test coverage, and recurring issue patterns to help the team prioritize improvements.

What We're Looking For

Experience in software QA with a strong foundation in both manual and automated testing methodologies.
Ability to read and interpret customer support tickets, often with incomplete information, and systematically reproduce issues. This is central to the role.
Knowledge of the basics of Linux. You're comfortable navigating the command line, managing files and processes, and working in a Linux environment.
Hands on experience with Claude Code for everyday engineering and testing work.
Familiarity with infrastructure and orchestration concepts: Docker, Kubernetes, CI/CD pipelines, or workflow automation tools. You'll need this context to test effectively.
Comfortable working with APIs, reading logs, and navigating distributed systems to trace issues.
Experience writing automated tests (for instance, in Java, Python, or TypeScript) and working with test frameworks.
Strong written communication in English. You'll collaborate with a globally distributed team and document issues clearly.
Self directed and detail oriented. You can prioritize across incoming support issues and planned test cycles without heavy oversight.

Bonus Points

Past experience in a QA role that involved direct interaction with issues reported by customers or support escalations.
Experience with open source software or B2B SaaS platforms.
Familiarity with orchestration or workflow tools (Airflow, n8n, Terraform, Ansible, or similar).
Experience with Playwright and agent-browser for browser based and automated testing.
Experience with performance testing or load testing for distributed systems.
Knowledge of Java (Kestra's core is written in Java).

What You Get

Real ownership in a globally distributed, technical team.
Direct exposure to product strategy and company priorities.
A product used for mission critical workloads, not demos.
Competitive compensation, equity, and health insurance.

Quick apply

Refine Your Search

support engineer (b2b saas) jobs in ashok nagar delhi delhi

QA Engineer

Lead Support Engineer (B2B SaaS)

Operations Engineer

Infra Support Engineer

Lead DevOps Engineer / Senior DevOps Engineer

Senior Backend Engineer (Golang)

Product Designer II

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