Bandra Mumbai Maharashtra Japanese technical support associate Jobs – 5 Open Jobs Today

Japanese Technical Support Associate
LRN Corporation —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
FIN_Grp Fin Cntrl_AS
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Associate Customer Service Manager
Cactus Communications Services Pte. Ltd. —Mumbai Suburban District, Maharashtra
- Rotational shift
- Customer service
- Travel
- Communication skills
5d
Sr. Associate- International Statutory Reporting (Japan)
Ares Management —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Associate Test Lead - Automation (Selenium, Playwright, Appium)
NEC Software Solutions (India) —Mumbai, Maharashtra
- Full-time
- Azure
- DevOps
- Java
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Japanese Technical Support Associate
LRN Corporation —Mumbai, Maharashtra
3-4 years of L2/L3 level experience in a customer facing role in an application support environment. Ensure there is an ongoing dialog between LRN and each…
Quick apply
Analyst - Macro Sales Strats (Japanese speaking)
Barclays —Mumbai, Maharashtra
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.

I want to receive the latest job alerts for japanese technical support associate in bandra mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

japanese technical support associate jobs near bandra mumbai maharashtra

Software Test Engineer jobs in Mumbai, Maharashtra

Technical Support Associate jobs in Mumbai, Maharashtra

Electrical Engineer jobs in Kalyan, Maharashtra

Junior Data Engineer jobs in Chennai, Tamil Nadu

Software Test Engineer jobs in Alleppey, Kerala

Software Test Engineer jobs in Bengaluru, Karnataka

Software Test Engineer jobs in Salem, Tamil Nadu

Software Test Engineer jobs in Satellite, Ahmedabad, Gujarat

Senior Reporting Analyst jobs in Bengaluru, Karnataka

Senior Accountant jobs in Thrissur, Kerala

Fresher Business Analyst jobs in Tamil Nadu

Data Analyst Fresher jobs in Maharashtra

Hr Manager jobs in Hyderabad, Telangana

Customer Service Manager jobs in Coimbatore, Tamil Nadu

Manager jobs in Ahmedabad, Gujarat

Customer Service Manager jobs in Calicut, Kerala

Customer Service Manager jobs in Electronic City, Bengaluru, Karnataka

Operations Manager jobs in Kerala

Hospital Manager jobs in Bengaluru, Karnataka

Technical Support Associate jobs in Gujarat

Japanese Technical Support Associate

LRN Corporation -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Benefits

Health insurance
Paid time off

Qualifications

Microsoft Excel
Statistics
CSS
English
Japanese
Technical support
Microsoft Office
Analysis skills
Bachelor's degree
LMS
Communication skills
HTML

Full job description

Position: Japanese Technical Support Associate

Location: Mumbai, India

About LRN:

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

LRN’s Managed Services team is a revenue generating team. We perform activities on customers’ behalf on LRN’s proprietary applications. We also work with customers’ program administrators, stakeholders, and internal customers closely. Our responsibilities include program administrator systems training, program administrator assistance, and responsibility for delivery of minor system configuration and content changes.

Requirements

What you'll do:

Provide support to internal and external customers on all aspects of LRN’s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization)
Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes.
Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured.
Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer.
Escalate issues related to capabilities where appropriate.
Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities.
Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems.
Maintain quality levels for all work related to customers’ requests.
Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working.
Collaborate with peers to discuss unique solutions and to document them.
Perform other duties as assigned.

What we're looking for:

Bachelor’s Degree
3-4 years of L2/L3 level experience in a customer facing role in an application support environment.
Proficient in Japanese language (Written and spoken)- Mandatory
Excellent communication skills in English. This position requires above par skills to write and speak in English.
Extensive experience in supporting enterprise customers based in US and Europe.
Familiarity with HTML and CSS.
Familiarity with Learning Management Systems
Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files.
Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product.
This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory.
An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent.
Ability to consistently spot and report issues before they reach a point of becoming critical.
A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology.
Must have an inherent attention to detail

Benefits

Excellent medical benefits, including family plan
Paid Time Off (PTO) plus India public holidays
Competitive salary
Combined Onsite and Remote Work

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

japanese technical support associate jobs in bandra mumbai maharashtra

Japanese Technical Support Associate

FIN_Grp Fin Cntrl_AS

Associate Customer Service Manager

Sr. Associate- International Statutory Reporting (Japan)

Associate Test Lead - Automation (Selenium, Playwright, Appium)

Other jobs to consider

I want to receive the latest job alerts for japanese technical support associate in bandra mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected