Chennai Tamil Nadu Customer service & logistics specialist Jobs – 41 Open Jobs Today

SPE-Customer Service PR
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Customer service
- Communication skills
Transport & Logistics Specialist
Hitachi —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Analysis skills
4d
Key Account Manager
Numeric Power Systems Limited —Chennai, Tamil Nadu
- Up to ₹10,00,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Quick apply
System Support Specialist
DHL —Chennai, Tamil Nadu
- Hybrid work
- English
- Linux
- Health insurance
SAP Functional Specialist - Customer Service
Nordex SE —Chennai, Tamil Nadu
- Communication skills
- Time management
Customer Success Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
1d
Quality Operations & Training Manager
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Health insurance
Lead Logisitics Customer Experience & Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
2d
Lead Campaign Operations
Trimble —Chennai, Tamil Nadu
- Online application
- Communication skills
- Marketing
- Analytics
Lead Services Specialist - Commissioning
GE Vernova —Pallavaram, Chennai, Tamil Nadu
- Full-time
- English
- 12th Pass
- Project management
Multi Carrier Landside Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
22h
Lead Logistics Customer Experience & Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
1d
Vulnerability Management Analyst
Hapag-Lloyd AG —Chennai, Tamil Nadu
- English
- Windows
- Linux
- Health insurance
Specialist - SAP Ops EWM/MM
Lennox International —Chennai, Tamil Nadu
- Full-time
- Inventory control
- Inventory management
- HVAC
SAP FI Concur Specialist
Glencore —Chennai, Tamil Nadu
- Full-time
- Finance
- Programmable logic controllers
- Bachelor's degree
Workday Integration Analyst
Glencore —Chennai, Tamil Nadu
- Full-time
- Programmable logic controllers
- APIs
10d
Category Specialist - HVDC
Hitachi —Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
- In-person
Senior SAP FICO Specialist
Glencore —Chennai, Tamil Nadu
- Full-time
- Finance
- Bachelor's degree
- Accounting
Senior D365 O2C/PFD Functional Specialist
ASSA ABLOY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Azure
- Software troubleshooting
Specialist-SAP BSA
Lennox International —Chennai, Tamil Nadu
- Full-time
- Azure
- ERP systems
- Bachelor's degree

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SPE-Customer Service PR

Cognizant -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Order management system
Customer service
Communication skills

Full job description

Job Summary
Serve as a specialist in customer service and advanced order management for a global organization handling complex order lifecycles issue resolution and coordination with internal teams in a hybrid day shift model while ensuring accuracy compliance and a high quality experience for customers in the medical devices domain when applicable.

Responsibilities
Manage end to end order processing using advanced order management tools to ensure accurate entry timely validation and smooth fulfillment for all assigned customer accounts.
Coordinate proactively with internal supply logistics finance and commercial teams to resolve order blocks allocation issues and billing questions in a timely and transparent manner.
Respond promptly and professionally to customer inquiries through phone mail or collaboration platforms providing clear updates on order status delivery timelines and any service impacts.
Monitor open orders backlogs and service requests on a daily basis to identify potential delays early and take corrective actions that protect customer commitments.
Maintain accurate and complete documentation of conversations changes and approvals in the customer service systems so that every case remains auditable and traceable.
Analyze recurring customer issues and order defects to recommend process improvements that reduce errors shorten cycle times and enhance satisfaction.
Apply knowledge of medical devices operations when relevant to interpret product details regulatory considerations and handling requirements that affect order processing and customer support.
Collaborate with quality and compliance teams to ensure that order handling and customer communications align with internal policies and external regulatory expectations.
Support onboarding and education of customers on ordering channels reference materials and self service options to encourage efficient and error free order placement.
Track and report key service metrics such as response times order accuracy and case resolution patterns to help the team and management identify trends and prioritize actions.
Adapt to the hybrid work model by using digital collaboration tools effectively and by maintaining consistent communication rhythms with team members and stakeholders.
Handle escalations with calm and structured problem solving engaging the right experts to restore service and to communicate realistic resolutions to customers.
Contribute to initiatives that aim to improve access reliability and safety of products supplied to healthcare providers thereby supporting better outcomes for patients and communities.

Qualifications
Bring practical experience in customer service or order management roles for at least one year with a strong focus on accuracy responsiveness and collaborative problem solving.
Demonstrate hands on proficiency in advanced order management platforms and related business applications with the ability to learn new systems quickly.
Show solid understanding of core customer service practices including case logging status updates escalation handling and expectation management.
Apply clear and concise communication skills in spoken and written form so that diverse stakeholders can easily understand status risks and required actions.
Use analytical thinking and basic data interpretation to review reports identify anomalies in orders and suggest targeted corrective or preventive steps.
Exhibit familiarity with the medical devices or broader healthcare domain as a desirable asset that supports more contextual and empathetic customer interactions.
Operate effectively in a hybrid work setup by managing time independently staying reachable during agreed hours and using virtual collaboration channels with discipline.

Apply Now

Refine Your Search

customer service & logistics specialist jobs in chennai tamil nadu

SPE-Customer Service PR

Transport & Logistics Specialist

Key Account Manager

System Support Specialist

SAP Functional Specialist - Customer Service

Customer Success Specialist

Quality Operations & Training Manager

Lead Logisitics Customer Experience & Operations Specialist

Lead Campaign Operations

Lead Services Specialist - Commissioning

Multi Carrier Landside Senior Specialist

Lead Logistics Customer Experience & Operations Specialist

Vulnerability Management Analyst

Specialist - SAP Ops EWM/MM

SAP FI Concur Specialist

Workday Integration Analyst

Category Specialist - HVDC

Senior SAP FICO Specialist

Senior D365 O2C/PFD Functional Specialist

Specialist-SAP BSA

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