Daman And Diu Hotel Jobs – 7 Open Jobs Today

Operations Manager
VITS HOTEL DAMAN —Daman, Daman and Diu
- From ₹50,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Flexible schedule
Quick apply
14d
Accountant
VITS HOTEL DAMAN —Daman, Daman and Diu
- Up to ₹25,000 a month
- Microsoft Excel
- Finance
- Math
- Commuter assistance
- Health insurance
Quick apply
Housekeeping Executive
IHCL —Diu District, Daman and Diu
- Hospitality
- English
- Bachelor's degree
9d
Guest Service Associate
IHCL —Diu District, Daman and Diu
Reservations Executive
IHCL —Diu District, Daman and Diu
Housekeeping Supervisor
IHCL —Diu District, Daman and Diu

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Operations Manager

VITS HOTEL DAMAN
Daman, Daman and Diu

Quick apply

Job details

Permanent | Full-time
From ₹50,000 a month
14 days ago

Benefits

Provident Fund
Health insurance
Flexible schedule
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Analysis skills
Bachelor's degree
Team management
IDS
Hospitality Management
Diploma
Communication skills
Negotiation
Hotel experience
Time management

Full job description

Job Summary

The Hotel Operations Manager is responsible for overseeing the day-to-day operations of the hotel to ensure exceptional guest satisfaction, efficient departmental coordination, and profitability. The role involves managing Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and other operational departments while maintaining the highest standards of service, quality, and safety.

Key ResponsibilitiesOperations Management

Supervise and coordinate daily hotel operations.
Ensure smooth functioning of all operational departments.
Monitor service quality and implement continuous improvement initiatives.
Conduct regular inspections of guest rooms, public areas, and hotel facilities.

Guest Relations

Ensure excellent guest service and satisfaction.
Handle guest complaints and resolve issues promptly.
Maintain high guest satisfaction scores and encourage positive reviews.
Build strong relationships with VIP guests and corporate clients.

Team Management

Recruit, train, and supervise operational staff.
Prepare staff schedules and manage manpower efficiently.
Conduct performance evaluations and provide coaching.
Promote teamwork, discipline, and a positive work environment.

Financial Management

Prepare and monitor departmental budgets.
Control operational costs without compromising service quality.
Monitor daily revenue, occupancy, and operational expenses.
Ensure proper inventory and asset management.

Quality & Compliance

Ensure compliance with company policies and hotel SOPs.
Maintain hygiene, safety, and security standards.
Ensure compliance with statutory regulations and licensing requirements.
Conduct regular audits and implement corrective actions.

Sales & Business Development

Support sales and marketing initiatives to increase occupancy and revenue.
Coordinate with the Sales team for group bookings and events.
Develop strategies to improve guest retention and repeat business.

Maintenance & Facility Management

Coordinate preventive and corrective maintenance activities.
Ensure all hotel equipment and facilities remain in excellent working condition.
Monitor utility consumption and implement cost-saving measures.

Reporting

Prepare daily, weekly, and monthly operational reports.
Analyze operational performance and recommend improvements.
Report key performance indicators (KPIs) to the General Manager.

Required Qualifications

Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or a related field.
Minimum 5–8 years of hotel operations experience, including 2–3 years in a managerial role.
Strong leadership and decision-making abilities.
Excellent communication and interpersonal skills.
Good knowledge of hotel PMS software (Opera, IDS, Fidelio, or similar).
Proficiency in MS Office (Excel, Word, PowerPoint).

Required Skills

Leadership & Team Management
Guest Relationship Management
Operational Planning
Budgeting & Cost Control
Problem Solving
Conflict Resolution
Time Management
Analytical Skills
Communication & Negotiation
Customer Service Excellence

Key Performance Indicators (KPIs)

Guest Satisfaction Score (GSS)
Occupancy Rate
Revenue per Available Room (RevPAR)
Average Daily Rate (ADR)
Cost Control & Budget Adherence
Employee Productivity & Retention
Audit & Compliance Score
Guest Complaint Resolution Time

Working Conditions

Flexible working hours, including weekends and holidays.
Ability to work under pressure in a fast-paced environment.
Availability for emergency operational requirements.

Authority

The Hotel Operations Manager is authorized to make operational decisions, allocate departmental resources, supervise staff, and ensure smooth hotel operations in line with company policies and management directives.

Pay: From ₹50,000.00 per month

Benefits:

Food provided
Health insurance
Paid sick time
Provident Fund

Work Location: In person

Quick apply

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hotel jobs in daman and diu

Operations Manager

Accountant

Housekeeping Executive

Guest Service Associate

Reservations Executive

Housekeeping Supervisor

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