dhayari pune maharashtra specialist, manufacturing automation Jobs – 2406 Open Jobs Today

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Process Specialist – Bank reconciliation

Kohler India Corporation -
Pune, Maharashtra

Apply Now

Job details

9 days ago

Qualifications

Process improvement
Six Sigma
Analysis skills
Root cause analysis
Bank reconciliation
Communication skills

Full job description

About Us

At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers.

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

Process Specialist – Bank reconciliation

Job Description

Position Overview: We are seeking a highly skilled and knowledgeable Process Specialist to join our R2R – Bank reconciliation team. The ideal candidate will have a thorough understanding of the R2R Bank process, exceptional problem-solving abilities, and strong skills in managing and handling escalations. This role requires a proactive individual who can lead stakeholder reviews, governance calls, and act as the single point of contact for all process-related queries.

Key Responsibilities:

Process Expertise:
- Maintain a comprehensive understanding of the Record to Report (R2R - Bank) function and its subprocesses, including all its components and interdependencies.
- Stay updated with the latest industry practices and standards related to R2R processes. Keep communicating and recommend those changes to existing processes for improvement in performance and governance.
- Provide expert advice and insights to the team and stakeholders on process-related matters. Bridge the gap between middle management and transaction level process by summarizing the issue and translating it in commonly understandable language.
- Advocate and Demonstrate Bold Behaviors: Own the process expertise, prioritize continuous learning, and boldly innovate to enhance process efficiency.

Problem Solving:
- Identify and analyze process issues, bottlenecks, and inefficiencies.
- Conduct thorough root cause analysis to determine the underlying causes of process problems.
- Develop and implement corrective and preventive actions to address identified issues.
- Monitor the effectiveness of implemented solutions and adjust as necessary.
- Communicate actions to all relevant stakeholders, recommend process changes if required.
- Advocate and Demonstrate Bold Behaviors: Take ownership of problem-solving, prioritize impactful solutions, and boldly innovate to prevent future issues.

Escalation Management:
- Act as the primary point of contact for handling escalations related to the R2R process.
- Assess the severity and impact of escalations and prioritize them accordingly.
- Coordinate with relevant teams and stakeholders to ensure timely resolution of escalations.
- Communicate the status and outcomes of escalations to all involved parties.
- Advocate and Demonstrate Bold Behaviors: Own the escalation process, prioritize swift resolutions, and delight customers by effectively managing their concerns.

Stakeholder Management:
- Lead regular stakeholder reviews and governance calls to discuss process performance, issues, and improvements.
- Prepare and present detailed reports and updates on process metrics and key performance indicators (KPIs).
- Facilitate discussions and decision-making during stakeholder meetings.
- Build and maintain strong relationships with stakeholders to ensure alignment and collaboration.
- Actively help R2R processes to build strong relationships with stakeholders and customers to improve NPS and CSAT survey results
- Advocate and Demonstrate Bold Behaviors: Own leadership responsibilities, prioritize stakeholder engagement, and inspire people through effective communication and collaboration.

Team Guidance:
- Serve as a mentor and guide for team members, providing support and guidance on process-related queries.
- Lead by example, demonstrate best practices and share successful improvement initiatives with the team.
- Foster a collaborative and supportive team environment.
- Encourage continuous learning and development within the team.
- Provide training and knowledge-sharing sessions to enhance the team's understanding of the R2R process.
- Advocate and Demonstrate Bold Behaviors: Own the role of a mentor, prioritize team development, and inspire people by sharing knowledge and best practices.

Process Monitoring:
- Regularly monitor the R2R process to ensure it is running according to the standard operating procedures (SOPs) designed by Global Process Owners.
- Identify and report any deviations or non-compliance with the SOPs.
- Communicate changes or updates to the process Maps to the relevant stakeholders.
- Ensure that all process changes are documented and reflected in the SOPs.
- Advocate and Demonstrate Bold Behaviors: Own the monitoring process, prioritize adherence to standards, and boldly innovate to improve process compliance.

Documentation:
- Own the responsibility for maintaining and updating process maps and standard operating procedures.
- Ensure that all documentation is accurate, up-to-date, and easily accessible to the team.
- Review and revise documentation regularly to reflect process improvements and changes.
- Collaborate with Global Process Owners to ensure the alignment of documentation with global standards.
- Advocate and Demonstrate Bold Behaviors: Own the documentation process, prioritize accuracy and accessibility, and boldly innovate to keep documentation current and relevant.

Continuous Improvement:
- Identify opportunities for process improvements and efficiencies.
- Implement solutions to address process gaps and enhance overall performance.
- Demonstrate best practices and share successful improvement initiatives with the team.
- Track and measure the impact of process improvements on key performance indicators (KPIs).
- Advocate and Demonstrate Bold Behaviors: Own the continuous improvement process, prioritize impactful changes, and boldly innovate to drive process excellence.

Other Qualifications:

Proven experience in the Record to Report process or a similar financial process.
Strong problem-solving skills and the ability to conduct thorough root cause analysis.
Excellent communication and interpersonal skills.
Experience in managing escalations and stakeholder relationships.
Ability to lead and facilitate meetings and reviews.
Proficiency in processing documentation and updating SOPs.
A proactive and detail-oriented approach to work.

Preferred Skills:

Experience with process improvement methodologies such as Lean or Six Sigma.
Familiarity with financial systems and tools used in the Record to Report process.
Strong analytical skills and the ability to interpret data to drive decisions

Mandatory Skills

Process Mapping

Location

Pune

Experience

7 to 12 years

Apply Now

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