Dilshad Garden Delhi Delhi Helpdesk specialist Jobs – 21 Open Jobs Today

Founding Member, Senior Helpdesk Support Specialist (Delhi NCR - Hybrid)
J.S. Held LLC —Delhi, Delhi
- Weekend availability
- Hybrid work
- Software troubleshooting
- Agile
PRACTICE DELIVERY LEAD L1
Wipro Limited —Malviya Nagar, Delhi, Delhi
- Engineering
- Bachelor's degree
- Business Administration
7d
IT Helpdesk Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance
L2 Process Support Specialist M/F
Geodis —Delhi, Delhi
- Weekend availability
- English
- Bachelor's degree
Senior Specialist - Corporate Rewards
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Early Professional, HR Shared Services
WSP —Noida, Uttar Pradesh
- Hybrid work
- Master's degree
- Bachelor's degree
- Human resources
2d
AP Analyst - Noida
ION —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
QA Application Software Testing (1-2 Years)
Dreamsol —Noida, Uttar Pradesh
- Email
- Computer Science
- Customer service
- Analysis skills
Sr Consultant - SuccessFactors Employee Central
Bureau Veritas —Noida, Uttar Pradesh
- Full-time
- English
- Analysis skills
- Project management
Senior Talent Operations Specialist
Cialfo —Delhi, Delhi
- Project management
- AI
Quick apply
7d
240403-Assistant Vice President
EXL Service —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Master's degree
- Analysis skills
Sr. Associate - F&A - AP 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Microsoft Office
- Finance
Quick apply

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PRACTICE DELIVERY LEAD L1
Wipro Limited —Malviya Nagar, Delhi, Delhi
Create relevant points of view, case studies, analyst content and executive-level thought leadership. Drive service delivery innovation that improves cost,…
7d
Project Manager - L1
Wipro Limited —Greater Noida, Uttar Pradesh
Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters.

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Founding Member, Senior Helpdesk Support Specialist (Delhi NCR - Hybrid)

J.S. Held LLC -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
Agile

Full job description

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

We are looking for a Founding Member, Senior Helpdesk Support Specialist to join our Information Technology team in Delhi NCR in a hybrid work environment. This is an exciting opportunity to become a key member of a growing team and make a lasting impact from day one. We are seeking a motivated, resourceful, and customer-focused professional who is eager to contribute beyond traditional helpdesk responsibilities and help shape the future of IT support within the organization. The ideal candidate brings strong technical troubleshooting expertise, a proactive mindset, and the ability to adapt to a dynamic environment. In this role, you'll have the opportunity to collaborate across teams, influence processes, solve complex challenges, and play an integral part in delivering an exceptional support experience. If you enjoy taking ownership, thinking strategically, and making a meaningful difference, we'd love to hear from you.

Job Responsibilities

Providing remote virtual, telephone, chat, and email support for employees for company-issued/approved computer systems, devices, and applications
Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues
Performing root cause analysis and developing checklists for typical problems and recommending procedures and controls for problem prevention
Creating and managing detailed tickets documenting requests, troubleshooting and resolution of requests
Escalate as it fits the situation to Tier III level agents or as per Manager´s instructions
Due to our global support model, we are seeking a team member who can provide weekend coverage through a rotating five-day schedule, working from Thursday through Monday.

Qualifications

Required Qualifications

You must have a minimum of 5 years of experience in a direct end-user support role.
This position requires a highly motivated individual – you must be proactive, enthusiastic, agile, show initiative, and be good at multi-tasking
This position requires someone who notices the little things and triple checks processes and information for compliance and accuracy
You must be able to identify roadblocks, craft comprehensive solutions, and deliver successful outcomes
Though we are a fast-paced company, we pride ourselves on a flexible work environment and excellent team culture

Physical and Mental Job Qualifications

Must be able to remain in a stationary position during work shift

Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

Our flexible work environment allows employees to work remotely, when needed
Flexible Time Off policy
Medical, Dental, and Vision Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email [email protected] and include “Applicant Accommodation” within the subject line with your request and contact information.

#LI-SC1

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helpdesk specialist jobs in dilshad garden delhi delhi

Founding Member, Senior Helpdesk Support Specialist (Delhi NCR - Hybrid)

PRACTICE DELIVERY LEAD L1

IT Helpdesk Specialist

L2 Process Support Specialist M/F

Senior Specialist - Corporate Rewards

Early Professional, HR Shared Services

AP Analyst - Noida

QA Application Software Testing (1-2 Years)

Sr Consultant - SuccessFactors Employee Central

Senior Talent Operations Specialist

240403-Assistant Vice President

Sr. Associate - F&A - AP 5B

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