gurgaon haryana associate, triage data surveillance specialist Jobs – 2513 Open Jobs Today

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Associate, Triage data surveillance specialist

Genpact India Pvt. Ltd. -
Gurugram, Haryana

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Job details

Full-time

Qualifications

Power BI
Microsoft Excel
Azure
Oracle
Statistics
Computer Science
Microsoft SQL Server
SSRS
English
Tableau
Master's degree
Project management
Bachelor's degree
Data management
Azure Certification
MA
Agile
Design thinking
Data science
SSIS
BA
Data Science

Full job description

Analyst - Business Data Services

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Associate Triage data surveillance specialist Your job will involve evaluating discovery report for all medical devices distributed by our client and generating FUC (Final Universal Code). Determines if investigation is required (Tier determination). Closure of the complaint by integrating the FUC into the ETQ Database. What will your day-to-day role involve? Responsibilities: - Interaction: - Works with end customer indirect customers and internal stakeholders of the customers - Works with Ops leads and customers to design implement and drive Value Generating [VG] roadmaps - Activity: - The candidate will be doing a technical analysis and evaluate the outcome of the problem. - Receiving reports from field engineers technicians - they are looking at reports and determining if the problem is an issue or a non-issue from a patient safety perspective - Determine the severity of the problem and next actions. - Entering info from the service report into the digital tool (ERP) - ETQ - Make a decision and complete evaluation by classifying the issue into a tier. - They have some evaluation options (IUC - intake universal code)- e.g. - Someone got hurt in the incident - Talking to the technicians who sent the reports for more details - Support the training of employees on the complaint process and regulatory requirements. - Explain complaint files during audit situations. - Reviews files for closure and completeness. - Determination if investigation is required (Tier determination) - Final evaluation & closure of Tier 3 complaint

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Microsoft Certified: Azure Data Engineer Associate - MicrosoftMicrosoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Tableau Desktop Specialist - EdurekaEdureka

Required Skills

Agile Methodology, Collaboration Tools, Data Governance, Data Modeling, Data Quality, Design Thinking, Inclusion, Master Data Management (MDM), Microsoft Excel, Microsoft Power BI, Microsoft SQL Server, Microsoft SQL Server Analysis Services (SSAS), Microsoft SQL Server Reporting Services, Oracle DRM, Personal Effectiveness, Project Management, SQL Server Integration Services (SSIS), Veeva

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Business Data Services

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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