kerala documentation clerk Jobs – 4 Open Jobs Today

Documentation Clerk
IGA TECH INDUSTRIAL ELECTRONICS PVT LTD —Kochi, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Accounting and bookkeeping clerk
Padath Infotainment —Kaloor, Kochi, Kerala
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Accounting
- In-person
Quick apply
1d
Wanded Billing Staff (Thodupuzha)
Excel Enterprises —Muvattupuzha, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Paid time off
Quick apply
Registration Clerk
APCO SUZUKI —Feroke, Calicut, Kerala
- From ₹12,000 a month
- Full-time
- Microsoft Excel
- Administrative experience
- 12th Pass
- Health insurance
- Paid time off
Quick apply
14d

I want to receive the latest job alerts for documentation clerk in kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

documentation clerk jobs near kerala

Accounting Clerk jobs in Uttar Pradesh

Tally Accounting jobs in Surat, Gujarat

Accounting Clerk jobs in Hyderabad, Telangana

Work From Home Accounting jobs in Faridabad, Haryana

Work From Home, Accounting jobs in Kerala

School Administration, Clerk jobs in Gurugram, Haryana

Accounting Clerk jobs in Maharashtra

Accounting Clerk jobs in Thane District, Maharashtra

Quality Control jobs in Himachal Pradesh

Account, School Clerk Staff jobs in Nashik, Maharashtra

School, College Clerk jobs in Delhi, Delhi

Clerk jobs in Punjab

School Administration, Clerk jobs in Malad, Mumbai, Maharashtra

Teacher Vacancy In School, Clerk, Back Office jobs in Nagpur, Maharashtra

Data Entry Clerk jobs in Tirupati, Andhra Pradesh

Documentation Clerk

IGA TECH INDUSTRIAL ELECTRONICS PVT LTD -
Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹20,000 a month

Benefits

Health insurance
Cell phone reimbursement

Qualifications

CRM software
Customer service
Microsoft Office
Quality assurance
Data entry
Communication skills
Time management

Full job description

Job Title: Customer Calling Documentation Specialist

Job Description:

We are looking for a meticulous and detail-oriented Customer Calling Documentation Specialist to join our team. As a specialist in documentation for customer calling, you will play a crucial role in maintaining accurate records of customer interactions, inquiries, and resolutions. Your primary responsibility will be to document and organize information gathered during customer calls to enhance the overall customer experience and contribute to the improvement of our services.

Responsibilities:

Call Documentation: Accurately document customer interactions, inquiries, and resolutions during phone calls in a timely manner.
Information Organization: Ensure that all customer-related information is organized systematically for easy retrieval and analysis.
Data Entry: Enter relevant data into the Customer Relationship Management (CRM) system or other designated databases.
Quality Assurance: Review and verify the accuracy of data entered to maintain a high standard of documentation.
Customer Feedback: Document customer feedback, suggestions, and complaints for further analysis and improvement.
Collaboration: Collaborate with other teams, such as customer service, sales, and marketing, to share valuable insights gathered from customer interactions.
Process Improvement: Identify opportunities for process improvement based on the feedback and information collected during customer calls.
Training Support: Assist in the training of new customer service representatives on effective documentation practices.
Confidentiality: Ensure the confidentiality and security of customer information in compliance with privacy regulations.
Reporting: Generate regular reports summarizing key customer interaction trends and feedback for management review.

Qualifications and Skills:

Attention to Detail: Strong attention to detail to ensure accurate and comprehensive documentation.
Communication Skills: Excellent written and verbal communication skills.
Customer Focus: A customer-centric mindset with a genuine interest in enhancing the overall customer experience.
Organizational Skills: Ability to organize and manage large amounts of data efficiently.
Time Management: Effective time management skills to meet documentation deadlines.
Team Collaboration: Ability to collaborate with cross-functional teams to achieve common goals.
Adaptability: Flexibility to adapt to evolving documentation processes and systems.
Tech-Savvy: Proficient in using CRM systems, Microsoft Office, and other relevant software.
Problem-Solving: Proactive in identifying and resolving documentation issues.
Previous Experience: Prior experience in documentation or customer service roles is a plus.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

Refine Your Search

documentation clerk jobs in kerala

Documentation Clerk

Accounting and bookkeeping clerk

Wanded Billing Staff (Thodupuzha)

Registration Clerk

I want to receive the latest job alerts for documentation clerk in kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected