kurla mumbai maharashtra guest services associate front office Jobs – 56 Open Jobs Today

Guest Services Associate - Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
Guest Service Associate
AccorHotel —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
GSA - Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
Supervisor-Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
- POS
3d
Guest Service Associate- Front Office
Holiday Inn —Mumbai, Maharashtra
Guest Service Associate
ACCOR —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
16h
Guest Service Associate - Front Office
AccorHotel —Mumbai, Maharashtra
- Full-time
Quick apply
Guest Service Associate
Orchid Hotel —Mumbai, Maharashtra
- ₹16,000 - ₹22,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Health insurance
- Life insurance
Quick apply
4d
Front Office Associate
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
Front Office Executive
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
- POS
3d
Guest Service Associate - Food & Beverage
AccorHotel —Mumbai, Maharashtra
- Full-time
- Hotel experience
Quick apply
Guest Relations Associate
Morgans Originals —Mumbai, Maharashtra
- Full-time
Quick apply
Front Office Associate
Hotel Mumbai House —Santacruz, Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Hospitality
- Customer service
- Flexible schedule
- Food provided
Quick apply
Guest Service Associate - Minibar and Amenities
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Hospitality
Quick apply
Guest Service Associate @ Ibis Mumbai BKC
AccorHotel —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Front Office Associate
Suba Group Of Hotels —Mumbai, Maharashtra
- ₹16,000 - ₹17,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Food provided
Quick apply
Front Office Supervisor
Aralia Hotels —Andheri East, Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Health insurance
- Food provided
Quick apply
10d
Chief Manager - Administration & Facilities
Piramal Pharma Limited —Mumbai, Maharashtra
- Full-time
- Master's degree
- Administrative experience
- Business Administration
Receptionist cum Admin
Kay Legal & Associates LLP —Churchgate, Mumbai, Maharashtra
- ₹10,000 - ₹20,000 a month
- Full-time
- Front desk
- In-person
- Phone etiquette
Quick apply
Assistant Manager Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
14d

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Guest Services Associate - Front Office

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

12th Pass
Supervising experience
Quality assurance

Full job description

Additional Information
Job Number26060201
Job CategoryRooms & Guest Services Operations
Location#2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

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