Mg Rd Karnataka Dy. manager ngo relationships Jobs – 8 Open Jobs Today

operations manager - ngo relationships
Danamojo —Bengaluru, Karnataka
- Email
- English
- Master's degree
- Bachelor's degree
dy. manager - ngo relationships
Danamojo —Bengaluru, Karnataka
- Email
- Microsoft Excel
- English
- Master's degree
operations executive/associate - ngo relationships
Danamojo —Bengaluru, Karnataka
- Email
- Microsoft Word
- Microsoft Excel
- English
community & engagement manager - ngo relations
Danamojo —Bengaluru, Karnataka
- Email
- Data analysis skills
inside sales associate - ngo relationships
Danamojo —Bengaluru, Karnataka
- Email
- Sales
- English
- Communication skills
programme head - danaVrddhi
Danamojo —Bengaluru, Karnataka
- Email
- Communication skills
systems manager - technology
Danamojo —Bengaluru, Karnataka
- Email
- Microsoft Excel
- SQL
- Software development
technical product manager - technology
Danamojo —Bengaluru, Karnataka
- Email
- Microsoft Excel
- SQL
- Product management

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operations manager - ngo relationships
Danamojo —Bengaluru, Karnataka
Candidate must have experience of customer interactions and a customer-first mindset to solve their problems and aim towards customer-delight.
dy. manager - ngo relationships
Danamojo —Bengaluru, Karnataka
Candidate must have experience of customer interactions and a customer-first mindset to solve their problems and aim towards customer-delight.

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operations manager - ngo relationships

Danamojo
Bengaluru, Karnataka

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Job details

Qualifications

English
Master's degree
Bachelor's degree
Hindi
MBA
Communication skills

Full job description

Role Overview
The Operations Manager, will lead a team of 4-5 members overseeing NGO Operations & Payment Operations. NGO Operations will include onboarding NGOs on the platform, providing support to them and renewing their subscription with us. All aspects of NGO communication will be handled by this team. Additionally, this team will also oversee any matters related to payment gateway operations and communication with the payment gateway team. In an individual capacity, the Operations Manager will be personally responsible for the top-25 accounts to increase donations from them and will also take care of any escalations.

Roles & Responsibilities

Overseeing the Operations team for both NGO Operations and Payment Operations.
Responsible for NGO onboarding, NGO/Donor Support, and facilitating Payment Gateway interactions with our Payment partners.
Key Accounts Management with top-25 clients to increase volumes from existing customers.
Identifying bottlenecks in current processes, providing actionable solutions for improvement.
Managing and recruiting teams as necessary for replacement or growth, overseeing all Operations activities.
Directly handling client communications and managing escalations.

Expectations & Skills Required

Excellent Oral & Written Communication skills in English and excellent Oral Communication skills in Hindi. Spoken knowledge of other languages will be an added advantage
Strong presentation skills for Video DEMOs
Advanced degree of Excel capabilities
Attention to detail is critical in this role as it involves a KYC process for onboarding NGOs
Candidate must have experience of customer interactions and a customer-first mindset to solve their problems and aim towards customer-delight
Candidates are expected to operate independently without being “micro-managed” by showing a high degree of ownership and responsiveness
Ability to prioritize and multi-task amongst various responsibilities
Delegate, assign & train tasks to team members

Qualifications

Any graduate with 3 to 6 years of experience. MBA candidates are preferred.
Experience should be significantly more in Operations.

to apply for the below mentioned positions send an email to [email protected] with the position in the subject line. e.g. “Job Application for Dy. Manager, NGO Relationships”.

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dy. manager ngo relationships jobs in mg rd karnataka

operations manager - ngo relationships

dy. manager - ngo relationships

operations executive/associate - ngo relationships

community & engagement manager - ngo relations

inside sales associate - ngo relationships

programme head - danaVrddhi

systems manager - technology

technical product manager - technology

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