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Senior Solution Engineer - Mumbai

Vunet Systems
Mumbai, Maharashtra

Apply Now

Job details

Full-time
6 days ago

Benefits

Health insurance

Qualifications

Elasticsearch
Software troubleshooting
Kubernetes
Big data
Software deployment
MongoDB
SQL
Analysis skills
Docker
Machine learning
Terraform
REST
Scripting
APIs
Linux
Kafka
AI
Communication skills
Python

Full job description

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Senior Solution Engineer

We are looking for self-driven professionals with strong technical, analytical and communication skills to join our Customer Operations team as a Senior Solution Engineer for Pilots/POCs. In this role, you will drive rapid implementation of VuNet’s platform in customer environments, focusing on demonstrating value, validating use cases, and ensuring successful outcomes. .

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities

Lead end-to-end execution of customer pilots / POCs within tight timelines
Quickly understand customer environments, architecture, and key business use cases
Identify critical metrics, workflows, and observability requirements for pilot scope
Configure and deploy the platform to showcase value within short duration
Analyze pilot data and present insights, outcomes, and recommendations
Work closely with customer stakeholders to ensure engagement and success criteria are met
Drive clear communication, status updates, and outcome reporting throughout the pilot

What You Bring

Mandatory Skills:

Strong expertise in Kubernetes – Production-grade deployment, cluster hardening, resource optimization, troubleshooting
Kafka – Design, tuning, and monitoring of large-scale Kafka clusters for high-throughput messaging.
SQL–Strong expertise in writing and optimizing SQL queries for large datasets.
DevOps mindset – Hands-on with python scripting, Infrastructure as Code (Terraform, Helm), and monitoring/logging tools (Prometheus, Grafana, ELK).
At least 5+years of experience in IT Infrastructure Management, observability and APM tools implementation.
Experience in working with large scale IT infra, including applications, databases, network and cloud native architectures.
Experience in solution design of resilient, scalable, cloud-native architectures across on-prem, private and hybrid clouds.
Strong hands-on experience in Linux and Scripting
Good oral and written communication skills

Observability Domain Knowledge

Understanding of Open Telemetry, Infrastructure Monitoring, Log Aggregation, RUM, and Synthetic Monitoring concepts.
Familiarity with how observability platforms aid in incident detection, triage, performance tuning, and SLA management.
Keen interest in troubleshooting and optimizing digital journeys for critical business applications in BFSI.
Exposure to AI/ML-based alerting or anomaly detection in observability tools.

Good to Have

CKA certification - Certified Kubernetes Administrator
ClickHouse: Deployment, scaling, query optimization for observability workloads
ElasticSearch, Docker, Big Data Tools
REST APIs, Web Services, JMX, MongoDB
Exposure to AI/ML-based alerting or anomaly detection
Familiarity with customer digital journeys in BFSI domain

What We Offer

Life at VuNet: Building the Future Together

At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.

We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.

Benefits For You

Health insurance coverage for you, your parents, and dependents.
Mental wellness and 1:1 counselling support.
A learning culture that promotes growth, innovation, and ownership.
Transparent, Inclusive, and high-trust workplace culture.
New Gen AI and integrated Technology workspace.
Supportive career development programs to expand your skills and enhance expertise with various training programs.

Apply Now

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