Panipat Haryana Crm executive Jobs – 7 Open Jobs Today

CRM Executive
Sarla Mills Pvt Ltd. —Panipat, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
- Commuter assistance
- Cell phone reimbursement
Quick apply
CRM Executive
The Blox Pre School —Panipat, Haryana
- ₹10,000 - ₹20,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Back Office & Zoho Operations Executive
Highland Oversess —Panipat, Haryana
- ₹10,000 - ₹18,000 a month
- Part-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Paid time off
Quick apply
Sales Executive
Sutrak Infra —Panipat, Haryana
- ₹12,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Project management
Quick apply
Tele Caller Executive
Sutrak Infra —Panipat, Haryana
- ₹12,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Project management
Quick apply
sales girl
Tekno Electro Solutions Pvt Ltd —Panipat, Haryana
- ₹9,964.19 - ₹17,000.00 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
MEP Engineer
BAMC MEDICAL LIMITED —Panipat, Haryana
- ₹14,349.84 - ₹57,089.45 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
5d

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CRM Executive
Sarla Mills Pvt Ltd. —Panipat, Haryana
Exposure to end-to-end customer relationship management in the textile industry. The role acts as the primary point of contact between customers and internal…
₹15,000 - ₹30,000 a month
Quick apply
CRM Executive
The Blox Pre School —Panipat, Haryana
The CRM Executive will act as an important point of contact between the school and parents, ensuring timely communication, excellent service, and a positive…
₹10,000 - ₹20,000 a month
Quick apply

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CRM Executive

Sarla Mills Pvt Ltd.
Panipat, Haryana

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month

Benefits

Provident Fund
Commuter assistance
Leave encashment
Cell phone reimbursement

Qualifications

Microsoft Word
Microsoft Excel
ERP systems
Master's degree
Bachelor's degree
Customer relationship management
Relationship management
Business Administration
Manufacturing
MBA
Communication skills
Time management

Full job description

Job Summary

The CRM Executive is responsible for managing customer relationships throughout the complete order lifecycle—from order confirmation to payment realization. The role acts as the primary point of contact between customers and internal departments, ensuring timely communication, proactive follow-ups, issue resolution, and an exceptional customer experience.

The ideal candidate should possess excellent communication skills, strong follow-up abilities, and a customer-first mindset while coordinating effectively with Sales, Merchandising, Production, Dispatch, and Account.

Key Responsibilities Customer Relationship Management

Build and maintain strong, long-term relationships with domestic and international corporate clients.
Act as the primary point of contact for customer communication.
Understand customer requirements and ensure expectations are clearly communicated internally.
Deliver an outstanding customer experience through proactive support.

Order Coordination

Monitor customer orders from confirmation to final delivery.
Coordinate with Merchandising, PPC, Production, Dispatch, and Accounts to ensure smooth order execution.
Track order status and provide timely updates to customers.
Ensure commitments made to customers are fulfilled.

Customer Support & Query Resolution

Respond promptly to customer inquiries via phone, email, and other communication channels.
Resolve customer concerns efficiently by coordinating with relevant departments.
Escalate critical issues to management when required.
Maintain a professional and solution-oriented approach at all times.

Payment Follow-Up

Coordinate with customers regarding outstanding payments.
Work closely with the Accounts Department to reconcile customer accounts.
Follow up professionally to ensure timely payment realization while maintaining positive customer relationships.

Customer Feedback

Regularly collect customer feedback regarding products, services, and delivery experience.
Share customer insights with management for continuous improvement.
Identify opportunities to improve customer satisfaction and retention.

Documentation & Reporting

Maintain accurate customer records and communication history.
Prepare customer reports and follow-up trackers using Google Sheets and Microsoft Excel.
Ensure all customer information is updated and well documented.

Cross-Functional Coordination

Coordinate daily with:
Sales Team
Merchandising
PPC
Production
Dispatch
Accounts
Ensure seamless communication between departments to deliver on customer commitments.

Required Skills

Excellent verbal and written communication.
Strong customer relationship management skills.
Outstanding follow-up and coordination abilities.
Problem-solving and conflict-resolution skills.
Ability to prioritize multiple customer requests.
Strong organizational and time management skills.
Positive attitude and professional demeanor.
Customer-centric mindset.

Technical Skills

Microsoft Excel
Google Sheets
Microsoft Word
Professional Email Communication
CRM Management (if applicable)
Basic ERP/PMS knowledge

Educational Qualification

Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
MBA or equivalent qualification will be an added advantage.

Experience

2–5 years of experience in Customer Relationship Management, Client Servicing, Sales Coordination, or a related role.
Experience in the textile or manufacturing industry will be preferred.

Preferred Candidate Profile

The ideal candidate should:

Demonstrate Coachability by adapting quickly to customer needs and business processes.
Display Authenticity by communicating honestly and transparently with customers and colleagues.
Uphold Integrity by honouring commitments and maintaining professionalism.
Possess exceptional follow-up skills.
Be calm under pressure and capable of handling customer concerns effectively.
Be proactive in identifying and resolving issues before they escalate.

Why Join The House of Sarla?

Opportunity to work with a growing manufacturer and exporter serving corporate clients.

Our Core Values

Every employee at The House of Sarla is expected to demonstrate:

Coachability – Learn continuously and embrace feedback.
Authenticity – Build trust through honest and transparent communication.
Integrity – Honour commitments and act ethically.
Customer First – Deliver exceptional service at every interaction.
Accountability – Take ownership of responsibilities and outcomes.
Teamwork – Collaborate across departments to achieve common goals.

Contact To : 9254990512
Email : [email protected]

Exposure to end-to-end customer relationship management in the textile industry.
Collaborative work environment focused on learning and continuous improvement.
Opportunity to play a key role in strengthening customer satisfaction and long-term business relationships.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Leave encashment
Provident Fund

Work Location: In person

Quick apply

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crm executive jobs in panipat haryana

CRM Executive

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crm executive jobs in panipat haryana

CRM Executive

​Back Office & Zoho Operations Executive

Sales Executive

Tele Caller Executive

sales girl

MEP Engineer

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Back Office & Zoho Operations Executive