panvel city navi mumbai maharashtra assistant service manager (car) Jobs – 1 Open Jobs Today

Assistant Service Manager (Car)
Deep HR Services —Sewri, Mumbai, Maharashtra
- ₹35,000 - ₹36,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Life insurance
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Assistant Service Manager (Car)

Deep HR Services
Sewri, Mumbai, Maharashtra

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Job details

Permanent | Full-time
₹35,000 - ₹36,000 a month

Benefits

Provident Fund
Health insurance
Life insurance

Qualifications

English
Bachelor's degree
Diploma
Hand tools
Communication skills
Dealership experience

Full job description

Job Title: Assistant Workshop Manager– Service Department
Industry: Automobile
Department: Service
Reports To: Service Manager / General Manager

Job Summary:

The Assistant Manager in the automobile service department is responsible for managing the front operations and managing the Service Advisor and ensuring a smooth and customer-focused experience. This role bridges communication between customers and the workshop, oversees appointment scheduling, and ensures timely updates on vehicle service status. The ideal candidate will be a people-oriented, organized, and proactive professional with strong communication skills.

Key Responsibilities:

Greet and assist customers promptly and professionally at the service.
Manage daily front operations, appointment bookings, and call handling.
Coordinate with service advisors and technicians to provide accurate service timelines and updates to customers.
Maintain service records and update customer profiles in the system.
Handle customer queries, concerns, and complaints effectively, ensuring high levels of satisfaction.
Monitor waiting areas to ensure comfort and cleanliness.
Prepare and manage service department reports and customer feedback forms.
Supervise and train front office staff (if applicable).
Ensure all processes comply with company standards and policies.

Qualifications and Experience:

Bachelor’s Degree or Diploma in Automobile .
3–5 years of experience in service role, preferably in the automobile industry.
Prior experience in a Sr. Service Advisor

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹36,000.00 per month

Benefits:

Health insurance
Life insurance
Provident Fund

Experience:

Sr. Service Advisor: 2 years (Preferred)
Asst. Manager: 1 year (Preferred)

Language:

Good English (Preferred)

Work Location: In person

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Assistant Service Manager (Car)

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