rishikesh uttarakhand front of house manager Jobs – 4 Open Jobs Today

Front of House Manager
Hotel Elevate Nirvana —Rishikesh, Uttarakhand
- ₹20,000 - ₹25,000 an hour
- Weekend availability
- Customer service
- Supervising experience
- Bachelor's degree
- Food provided
Quick apply
4d
Duty Manager
IHCL —Haridwar, Uttarakhand
- Hospitality
- English
Front Office Manager
IHCL —Haridwar, Uttarakhand
Commis Chef
Shalom Backpackers Hostel Pvt Ltd —Rishikesh, Uttarakhand
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Cooking
- In-person
- Diploma
- Food provided
Quick apply
13d

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Front of House Manager

Hotel Elevate Nirvana
Rishikesh, Uttarakhand

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹25,000 an hour
4 days ago

Benefits

Food provided

Qualifications

Customer service
Supervising experience
Bachelor's degree
Team management
IDS
Hospitality Management
Computer skills
Diploma
Leadership
Communication skills
Hotel experience
Hotel management

Full job description

Position Title

Front Office Manager

Department

Front Office / Guest Services

Reports To

General Manager / Hotel Manager

Job Summary

The Front Office Manager is responsible for overseeing the daily operations of the hotel's front desk and guest services. The role ensures excellent customer service, efficient check-in and check-out procedures, accurate reservation management, and smooth coordination with other hotel departments to provide a pleasant guest experience.

Key ResponsibilitiesGuest Services

Welcome guests and ensure a friendly, professional atmosphere.
Handle guest inquiries, requests, complaints, and feedback promptly.
Ensure high levels of guest satisfaction and service quality.
Assist VIP guests and resolve escalated issues.

Front Desk Operations

Supervise front desk staff, receptionists, and guest service associates.
Monitor check-in and check-out procedures.
Ensure accurate room allocation and occupancy management.
Maintain front office records and reports.

Reservations Management

Oversee room reservations and booking systems.
Monitor room availability and maximize occupancy.
Coordinate with online travel agencies and booking platforms.
Ensure accurate billing and payment processing.

Staff Management

Recruit, train, schedule, and supervise front office employees.
Conduct performance evaluations and provide coaching.
Maintain staff discipline and professional standards.
Organize regular team meetings and training sessions.

Financial Responsibilities

Monitor daily revenue and cash handling procedures.
Verify guest accounts, invoices, and financial transactions.
Prepare daily, weekly, and monthly operational reports.
Assist in budget preparation and cost control.

Coordination & Administration

Coordinate with Housekeeping, Maintenance, Food & Beverage, and Sales departments.
Ensure compliance with hotel policies, safety standards, and local regulations.
Maintain guest records and confidentiality.
Prepare occupancy forecasts and management reports.

Qualifications

Bachelor's degree or Diploma in Hotel Management, Hospitality Management, or related field.
3–5 years of experience in hotel front office operations.
At least 1–2 years of supervisory or managerial experience preferred.
Experience with hotel PMS software (such as Opera or IDS) is an advantage.

Required Skills

Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Customer service orientation.
Problem-solving and conflict-resolution skills.
Computer proficiency and hotel management software knowledge.
Ability to work flexible shifts, including weekends and holidays.
Good organizational and multitasking abilities.

Working Conditions

Full-time position.
Rotational shifts as per hotel requirements.
May require standing for extended periods and handling guest emergencies.

Key Performance Indicators (KPIs)

Guest satisfaction scores.
Occupancy and room revenue performance.
Check-in/check-out efficiency.
Complaint resolution rate.
Staff productivity and retention.
Accuracy of billing and reservations

Pay: ₹20,000.00 - ₹25,000.00 per hour

Benefits:

Food provided

Work Location: In person

Quick apply

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front of house manager jobs in rishikesh uttarakhand

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