Shakespeare Sarani Kolkata West Bengal Program manager Jobs – 5 Open Jobs Today

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Program Manager

ZINFI Technologies -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

Jira
Microsoft Office
.NET
Project management
Bachelor's degree
Macros
Affiliate marketing
Communication skills
Time management

Full job description

About You:

At ZINFI, we’re looking to bring on board people who embody our core values:

Be Transparent. We want team members to be honest communication with customers, stakeholders, and internal teams.
Be Effective. Effectiveness is achieving goals well, focusing on producing tangible customer results.
Be Accountable. Accountability builds trust and reliability by following through on commitments to ensure dependability.
Be Mindful. Mindfulness promotes continuous learning, innovation, and adaptability within a dynamic, evolving industry.
Be Willing. Willingness means readiness to face challenges, embrace change, and positively contribute to team efforts.
Have Ownership. Ownership involves taking personal responsibility for work outcomes and team success consistently.
Be Respectful. Respect creates a positive, collaborative, professional work environment – valuing diversity.
Be Knowledgeable. Knowledge is pursued continuously, fostering expertise and understanding through ongoing learning and sharing.

What you will do:

Drive End to End program management of the initiatives from requirements to delivery for wide range of customers.
Responsible to prepare User Stories, Data Flow, Business Requirement Document (BRD), Functional Requirement Specification (FRS) and Use-cases, for every initiative.
Construct workflow charts and diagrams in collaboration with Customers and ZINFI Product.
Create detailed plans for execution and implementation of new processes taking customer into confidence.
Monitor project progress and perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports as mandated by the customer.
Communicate with team heads regarding common challenges, roadblocks and other issues that interrupt their workflow
Producing detailed costing for customers and ensuring the contract is profitable.
Ensuring that the company’s product & features can deliver on the customer’s requirements.

What you will bring to the table:

Ability to impact operations and effect change without being confrontational
Detail oriented, analytical, and inquisitive
Ability to work independently and with others
Extremely organized with strong time-management skills
Excellent communication skills and ability to explain complex issues
Excellent Project Management skills (Aha, MSProject, JIRA, ADO,..)
Customer Awareness: Ability to understand the customer, their needs, their workflows, their business, potential impact opportunities and their KPIs.
Business Awareness: Ability to understand ZINFIs offering, what can be done to solve a business case for a customer with ZINFI’s offering.

Nice to have:

Any database experience strongly preferred.
Ability to build large complex reports by using macros, calculations, etc.
Ability to take abstract business workflows and translate them into technical
workflow/process documentation for SaaS automation
Ability to communicate with engineering team on various aspects of a highly technical product
Advanced MS Office skills

Qualification:

Bachelor’s Degree in a relevant field or equivalent work experience, with a focus on customer engagement and satisfaction.

Location:

Kolkata / Hyderabad in India.

About ZINFI

ZINFI Technologies, Inc., a company leading the definition and creation of Unified Partner Management (UPM) solutions, enables vendors and their channel partners to seamlessly collaborate in a virtual environment to achieve profitable growth on a global SaaS platform.

Headquartered in Silicon Valley, USA, we at ZINFI see an immense opportunity to build high- performing sales channels by deploying a powerful virtual collaboration platform that has been rated #1 by leading analyst firms for simple to complex enterprise channels.

ZINFI’s state-of-the-art SaaS Unified Partner Management (UPM) automation platform allows brands and their global partner networks to work together remotely throughout the entire partner lifecycle via three core state-of-the-art SaaS applications—partner relationship management, partner marketing management and partner sales management. ZINFI’s UPM is super easy to use and affordably priced, and it comes with a complete set of do-it-yourself tools in multiple languages.

This is a special opportunity for someone who wants to grow their career with ZINFI. Please visit our site at www.zinfi.com for further details.

Apply Now

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