Thane Maharashtra Non voice Jobs – 1 Open Jobs Today

Executive - Customer Support
Pureplay Skin Sciences (India) —Thane District, Maharashtra
- Full-time
- Microsoft Excel
- English
- Bachelor's degree

Discover related jobs

Based on your search for non voice jobs.

Visa verification (Voice Process)
Onesource Atreus —Thane District, Maharashtra
\* Experience with Min 6 month Voice Experience. Shift : 8.00 Am to 5.00 Pm (Fixed Shift). Week off : 2 days (Sat-Sun).
Up to ₹25,000 a month
Quick apply
Warehouse Data Entry
Anand Home Store —Thane District, Maharashtra
The candidate will be responsible for maintaining accurate warehouse records updating inventory data and supporting daily warehouse operations.
₹15,000 - ₹20,000 a month
Quick apply

I want to receive the latest job alerts for non voice in thane maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

non voice jobs near thane maharashtra

Customer Service jobs in Mumbai, Maharashtra

Customer Support Coordinator jobs in Kolathur, Chennai, Tamil Nadu

Customer Support Coordinator jobs in Noida, Uttar Pradesh

Work From Home Customer Support jobs in Bengaluru, Karnataka

Technical Support jobs in Mumbai, Maharashtra

Customer Support Coordinator jobs in South East District, Delhi

Customer Support Coordinator jobs in Remote

Work From Home, Email Support, Chat Process jobs in Indore, Madhya Pradesh

Executive - Customer Support

Pureplay Skin Sciences (India)
Thane District, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
English
E-Commerce
Bachelor's degree
Customer support
Communication skills

Full job description

Job Information

Date Opened 08/14/2026
Job Type Full time
Industry FMCG/Foods/Beverage
Work Experience 1-2 Years
City Thane
State/Province Maharashtra
Country India
Zip/Postal Code 400601

About Us

Plum is one of India’s science-first, vegan, premium beauty brand with a strong portfolio of skincare and haircare products. By smartly combining research-backed actives with the chemistry of botanical ingredients, Plum creates formulas that truly resonate. At the heart of everything, Plum has a simple message: 'We have chemistry - with each other, with our product & especially with our customer.’

The brand is driven by a strong leadership and investor team, focused on building value for people, the planet, and profit-sharing participants.

Job Description

About Plum

At Plum, we believe a great customer experience goes beyond great products. Every question answered, concern resolved, and conversation handled with care is an opportunity to strengthen the relationship our customers have with Plum.

We're looking for a Customer Support Executive who enjoys helping people, communicates with warmth and clarity, and believes that every customer deserves to feel heard.

What You'll Do

Handle customer queries and concerns across email, chat, social media, WhatsApp, and other non-voice channels.
Understand customer concerns and provide accurate, thoughtful, and timely resolutions.
Manage queries related to orders, deliveries, cancellations, refunds, returns, products, offers, payments, and other customer experiences.
Coordinate with internal teams such as E-commerce Operations, Logistics, Finance, and Marketing to resolve customer issues.
Own customer concerns from initiation to closure rather than simply passing them on.
Maintain accurate records of customer interactions, escalations, and resolutions.
Identify recurring customer concerns and share insights that can help improve processes and the overall customer experience.
Ensure responses are aligned with Plum's tone of voice and customer service standards.
Meet defined service metrics including response time, resolution time, quality, and customer satisfaction.

What We're Looking For

Graduate in any discipline.
0–2 years of experience in Customer Support, Customer Experience, E-commerce, or a similar role. Freshers with excellent written communication skills are welcome to apply.
Excellent written English communication with strong grammar and articulation.
Ability to communicate with empathy while remaining solution-oriented.
Strong attention to detail and ability to manage multiple conversations simultaneously.
Comfortable working with MS Excel/Google Sheets and customer support tools.
Good problem-solving and coordination skills.
Experience with a D2C, beauty, e-commerce, or consumer brand would be an advantage.

Location: Thane, Mumbai

Work Modes: Monday to Sunday (with week-offs)

Apply Now

Refine Your Search

non voice jobs in thane maharashtra

Executive - Customer Support

Discover related jobs

I want to receive the latest job alerts for non voice in thane maharashtra

Explore jobs in more locations

Job Information

About Us

Job Description

Jobseeker tools

Employer Tools

Browse

Stay Connected