About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Job Title: Associate Director – Strategic Office
Reporting To: Vice President – Finance & Strategy
Dotted Line: CFO Office / CEO Office (as required)
Role Type: Senior Individual Contributor with Enterprise Influence
Role Objective
The Associate Director – Strategic Office will function as a high‑impact strategic and business analytics partner to the VP – Finance & Strategy, supporting the CEO and CFO agenda through rigorous analytics, operational insights, and decision support.
The role focuses on support functions and operations, synthesizing data across finance, HR, IT, procurement, real estate, shared services, and core operations to enable fact‑based leadership decisions, enterprise prioritization, and performance improvement.
Core Responsibilities
1. Strategic & Business Analytics
- Act as the primary analytics lead for the Strategic Office under VP – Finance & Strategy.
- Own enterprise‑level metrics and insights across:
- Cost, margin, and productivity
- Headcount, capacity, and utilization
- Operating leverage and efficiency
- Design and maintain executive dashboards, scorecards, and KPI frameworks for leadership reviews.
- Conduct structured deep dives, root cause analyses, and trend diagnostics to inform strategic decisions.
2. Support Functions & Operations Performance
- Partner with functional leaders (Finance, HR, IT, Procurement, Real Estate, Shared Services) to:
- Assess performance vs plan
- Identify productivity and cost‑optimization levers
- Perform end‑to‑end operational analyses, including:
- Cost‑to‑serve and unit economics
- SLA, quality, and service performance
- Support efficiency and transformation initiatives (automation, GenAI, operating model changes) with quantified business cases and benefit tracking.
3. VP – Finance & Strategy / CFO / CEO Office Enablement
- Serve as a trusted analytical advisor to the VP – Finance & Strategy on strategic and cross‑enterprise topics.
- Support CFO and CEO office priorities through:
- One‑page decision notes and executive insights
- Scenario analysis, sensitivities, and trade‑off evaluations
- Board, ELT, SLT, QBR and investor support content
- Proactively surface insights, risks, and decision implications rather than respond reactively
4. Scenario Planning & Decision Support
- Build and maintain scenario and sensitivity models covering:
- Growth vs margin trade‑offs
- Cost inflation and productivity offsets
- Scale‑up / scale‑down and organizational design decisions
- Support long‑range planning (LRP) and annual planning from a holistic enterprise lens, beyond siloed functional views.
- Assess strategic initiatives, investments, and priorities with clear financial and operational implications.
5. Cross‑Functional Alignment & Governance
- Operate as an enterprise‑first, neutral thought partner, balancing functional priorities with overall company objectives.
- Drive consistency in metric definitions, data sources, and performance narratives.
- Ensure follow‑through on leadership actions driven from analytics‑led reviews.
- Act as a connective layer between Strategy, Finance, Operations, and Corporate Functions.
Key Deliverables / Success Measures
- Improved quality and speed of leadership decision‑making.
- Clear visibility into operational and support‑function performance drivers.
- Tangible cost savings, productivity gains, or margin improvements.
- Reduced ambiguity and alignment gaps across enterprise metrics.
- Strong trust and credibility with VP – Finance & Strategy, CFO, and CEO Office
Required Experience & Qualifications
Experience
- 8–10 years of experience in Strategy, Corporate Finance, FP&A, Consulting, Business Analytics, or CEO/CFO Office roles.
- Strong exposure to operations‑heavy or services‑led environments.
- Demonstrated experience working with senior leadership and cross‑functional stakeholders.
- Proven ability to translate analytics into clear business decisions and actions.
Skills & Capabilities
- Exceptional analytical rigor and structured problem‑solving.
- Advanced financial and operational modeling skills.
- Ability to simplify complex data into crisp, executive‑ready narratives.
- High comfort with ambiguity and evolving priorities.
- Strong influencing skills without formal authority.
- Excellent written and verbal communication.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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