West Mambalam Chennai Tamil Nadu Customer acquisition analyst Jobs – 19 Open Jobs Today

Digital Acquisition and Onboarding - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
Payroll Analyst II
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Business Analyst II, RBS
ADCI - BLR 14 SEZ —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
HR Recruiter / Talent Acquisition Executive
KOKA Software Technology Private Limited —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
- Paid time off
- Cell phone reimbursement
Quick apply
10d
Azure Devops
Celestica —Guindy, Chennai, Tamil Nadu
- Remote
- Azure
- Customer service
- DevOps
Analyst, Channel Relationship Manager, Small Medium Enterprises
DBS Bank —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Customer Acquisition Analyst
Vembu —Chennai, Tamil Nadu
- Email
- Master's degree
- Bachelor's degree
- Communication skills
Inside Sales Representative
Accenture —Chennai, Tamil Nadu
- Full-time
- Java
- Bachelor's degree
- Human resources
13d
Senior Business Systems Engineer
Allucent —Chennai, Tamil Nadu
- Computer Science
- Sales
- Salesforce
- Flexible schedule
Quick apply
6d
Analyst - Sales Operations
iOPEX Technologies —Chennai, Tamil Nadu
Research Analyst
Sciera —Chennai, Tamil Nadu
- Full-time
- Research
- Master's degree
- Analysis skills
Digital Product Manager - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
Senior SEO Analyst
RD Bytes —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Sr. Specialist - F&A - R2R 4C
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
Business Analyst
Celexa —Chennai, Tamil Nadu
- English
- Master's degree
- Business Administration
Digital Marketing Lead
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Marketing
- Master's degree
- Analysis skills
Quick apply
Program Manager II (Cost To Serve), RBS : Cost To Serve
ADCI MAA 15 SEZ - K20 —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Senior Marketing Analyst
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Work from home
Quick apply
Private Banking Advisor – Branch Banking, Analyst
Deutsche Bank —Chennai, Tamil Nadu
- Full-time
- English
- Communication skills
- Health insurance

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Digital Acquisition and Onboarding - Vice President

Citi -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Customer service
Master's degree
Bachelor's degree
Quantitative research
Communication skills
Analytics

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Customer Experience Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

Responsible for strategy and roadmap for digital platform.
Responsible for managing the Bottom-up Net Promoter Score (NPS) program, and providing reporting and analytics for NPS and related metrics in support of programs.
managing survey program, monitoring NPS Performance and understanding key drivers of changes to this metric, Producing periodic reporting on score Performance and delivering customized analytic deep dives to better understand NPS performance.
Leverages best in class tools, experience in quantitative research programs, analytics and a deep understanding of process to help drive improvements to key customer experience metrics.
Responsible for the creation and distribution of daily, weekly, Monthly and quarterly reports for senior leadership to help gauge Performance targets
Create and develop analyses to help business recognize challenges, identify opportunities and build solutions to improve the overall customer experience
develop methodology for goal setting in conjunction with senior leadership and input from Human Resources.
Create and deliver presentation content to broad audiences
Interprets customer data (both quantitative and qualitative) as well as internal data to help inform customer experience strategy
Support platform implementation, including redesign of survey and reporting as well as establishing new metric targets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

10+ years of experience in customer service, operations or customer experience role with background in running reports and analyzing data

Education:

Bachelor’s/University degree, Master’s degree preferred

Shift : 10 AM to 7 PM

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Business owner for digital platforms and channels

Job Family Group:

Marketing

Job Family:

Customer Experience

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

customer acquisition analyst jobs in west mambalam chennai tamil nadu

Digital Acquisition and Onboarding - Vice President

Payroll Analyst II

Business Analyst II, RBS

HR Recruiter / Talent Acquisition Executive

Azure Devops

Analyst, Channel Relationship Manager, Small Medium Enterprises

Customer Acquisition Analyst

Inside Sales Representative

Senior Business Systems Engineer

Analyst - Sales Operations

Research Analyst

Digital Product Manager - Vice President

Senior SEO Analyst

Sr. Specialist - F&A - R2R 4C

Business Analyst

Digital Marketing Lead

Program Manager II (Cost To Serve), RBS : Cost To Serve

Senior Marketing Analyst

Private Banking Advisor – Branch Banking, Analyst

I want to receive the latest job alerts for customer acquisition analyst in west mambalam chennai tamil nadu

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Discover your future at Citi

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