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Food & Beverage Manager

IHCL -
Goa

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Job details

Qualifications

Hospitality
Upselling
English
Quality assurance
Hospitality Management
Human resources
Computer skills
Chef
Communication skills
Hospitality management

Full job description

6 Jun 2026

Business Unit: La Estoria, Goa - IHCL SeleQtions

Department: Food & Beverage

Job requisition ID: 15885

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

The Food & Beverage manager functions as a strategic business leader of a property's food & beverage/culinary operations. The position ensures Food & Beverage Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies.
As a member of the Man-Comm, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer, resulting in creating an iconic and profitable hotel.

Essential Job Tasks

'*Partnering with Mancom to create the hotel annual business strategy.

Develops departmental goals and strategies and ensure alignment with the hotel business strategy.

Conducts periodic competition analysis and plan tactical strategies to increase and maintain a leading share in the market.

'*Reviews financial reports and statements to determine how restaurants are performing against budget.

Plans the Food & Beverage budget in line with the hotel targets and strategy.
Participates in the revenue meetings and contribute towards achieving all restaurant revenue targets.
Analyzes information, plan expenses against forecasted revenues so as to ensure that the departmental EBITDA % is achieved on a monthly basis.
Plans incentive programs in consultation with Human Resources and Finance department to drive upselling opportunities in the department.
Manages and allocates resources to optimize cost in line with targets and conduct periodic reviews.
Reviews the menu engineering of all the restaurants in coordination with the Executive Chef and develop the menu pricing based on the same.
Maintains good relationship with the vendors and actively involve them in new product development and quality assurance.

'*Coordinates with the Director of Sales & Marketing and Executive Chef in developing a periodic promotional calendar, keeping in mind competition analysis & global trends.

Coordinates with the General Manager, Executive Chef & Public Relations manager/Director of Sales to plan events for the customer.
Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change

'*Conducts regular managerial and departmental staff meetings to ensure an effective two-way communication process is followed.

Attends all Mancom and other hotel meetings as and when required.
Coordinates with Director of Engineering and Executive Chef to periodically review the equipment condition to check its efficiency and if a replacement is required.
Walks through all Food & Beverage areas regularly to note and immediately rectify operational flaws if any.

'*Reviews guest feedback on Trust You (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results
Reviews arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers Members are communicated and delivered by the concerned departments.
Maintains regular contacts with corporate and individual guests, and build strong relationships with them.
Addresses the customer complaint stratification periodically to identify areas of improvement and implement changes in product or processes.

Areas of Responsibility

'*Recruitment and On-boarding - Partner with Human Resources to develop departmental workforce plans, hiring schedule, interview and select candidates that demonstrate the TATA and IHCL values along with core functional expertise. Assign buddies to new team members and monitor the progress of departmental induction

Performance Appraisal - Sets department and sub-department goals which is in line with the hotel and department strategies. Communicate goals, conduct Q-Chats (quarterly performance reviews), analyse performance and provide relevant input for training programs
Coaching/ Counseling/ Mentoring - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
Disciplinary - Ensures disciplinary procedures and documentation, adhering to the standards of Tata Code of Conduct and values of IHCL
Training - Identifies departmental and individual training needs, develops training calenders, conducts training and recommends suitable training programs to address individual capability gaps. Participate in certification of team members in key skills. Ensures self and direct report managers attend appropriate core training classes
Rewards & Recognition - Creates a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) program
Engagement - Creates a culture of Trust, Awareness and Joy by conducting departmental meetings, reviewing V-Connect feedback, drawing and implementing suitable action plans
Leave Management- Approves duty rosters prepared by the Assistant Director of Food & Beverage/Restaurant Manager and leaves of direct reportees.

'*Reviews audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance

Prepares the internal audit checklists as per the IHCL Safety Guidelines
Adheres to all departmental legal compliances

'*Identify risks and develop HIRA (Hazard Identification and Risk Assessment).

Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity)

Required Qualifications

10-12 years with 2 years of experience as a Assistant Director - Food & Beverage

Degree in Hospitality Management

Work Experience

10-12 years with 2 years of experience as a Assistant Director - Food & Beverage or currently working as F&B Manager in a similar hotel operations

Languages Needed in Position

Excellent Written & Verbal English Communication

Key Interfaces- External

Key Interfaces- Internal

Budgeting & Forecasting
Cost Management
Knowledge of HR,Training,Sustainability, Sales & Marketing & Financial tools & techniques
Business Acumen
Computer Skills
Written & Verbal Communication
Menu Engineering
Vendor Management
Safety & Hygiene Practices

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Apply Now

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