Sr. technical engineer (sql, java) customer support (high tech) Jobs

Sr. Technical Engineer (SQL, Java) - Customer Support (High Tech)
Model N —Hyderabad, Telangana
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
Sr. Technical Engineer (SQL, Java) - Customer Support (Life Sciences)
Model N —Hyderabad, Telangana
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
QA Engineer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
3d
Python Developer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
QA Automation
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
QA Team Lead
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Senior AIML Developer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Senior DevOps Engineer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
BDE
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Senior HR Executive
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Customer Success Executive
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
3d
SEO Executive
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Sr QA Engineer
Circana India —Bengaluru, Karnataka
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
BA Team Lead
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Sr QA Engineer
Circana —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
Engineering Manager
VALOR PAYTECH INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- Full-time
- Azure
- Management
- Computer Science
Quick apply
1d
Talent Acquisition Executive
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Software Development Engineer III
Tesco India —Bengaluru, Karnataka
- Full-time
- Computer science
- Java
- SQL
- Health insurance
- Paid sick time
10d
Content Writer
Vrinsoft Technology —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Software Engineer
DocuSign —Bengaluru, Karnataka
- Hybrid work
- Azure
- Oracle
- Computer Science

I want to receive the latest job alerts for sr. technical engineer (sql, java) customer support (high tech)

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. technical engineer (sql, java) customer support (high tech) jobs near

Python Developer jobs in Ahmedabad, Gujarat

Content Writer jobs in Ahmedabad, Gujarat

Senior Developer jobs in Ahmedabad, Gujarat

Recruiter jobs in Ahmedabad, Gujarat

SEO Executive jobs in Ahmedabad, Gujarat

Software Engineer jobs in Bengaluru, Karnataka

Quality Assurance Manager jobs in Ahmedabad, Gujarat

Senior Devops Engineer jobs in Ahmedabad, Gujarat

Customer Success Manager jobs in Ahmedabad, Gujarat

Engineering Manager jobs in Chennai, Tamil Nadu

Quality Assurance Engineer jobs in Ahmedabad, Gujarat

Python Developer jobs in Tirunelveli, Tamil Nadu

Python Developer jobs in Ramanathapuram, Coimbatore, Tamil Nadu

Python Developer jobs in Connaught Place, Delhi, Delhi

Python Developer jobs in Akurdi, Pune, Maharashtra

Web Developer jobs in Zirakpur, Punjab

Net Developer jobs in Madurai, Tamil Nadu

Walk In Interview For Freshers, Python jobs in Pune, Maharashtra

Senior Quality Assurance Engineer jobs in Kannadiyanpalaiyam, Tamil Nadu

Senior Software Engineer jobs in Mumbai, Maharashtra

Sr. Technical Engineer (SQL, Java) - Customer Support (High Tech)

Model N -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Jira
Oracle
Computer Science
Incident management
Software troubleshooting
Enterprise Software
J2EE
Java
SQL
Analysis skills
Bachelor's degree
Release management
Customer support
Application support
AI
Communication skills
Debugging

Full job description

This role provides advanced, customer-facing data and application support for enterprise SaaS solutions serving High Tech and Semiconductor industry customers. The Sr. Technical Engineer acts as a senior escalation point for data, integration, and production issues, with strong emphasis on SQL-driven analysis, data integrity, and business continuity. The role is hands-on and support-oriented, requiring deep experience in data troubleshooting, understanding of semiconductor business processes, and close collaboration with cross-functional teams.

Job Responsibilities

Serve as L2/L3 support and senior escalation point for customer-reported data, integration, and application issues, ensuring compliance with SLA and service quality standards.
Perform data-centric root cause analysis across raw data, parsers, application layers, and databases to resolve production incidents.
Write and optimize complex SQL queries to analyze issues, validate data, perform corrections, and support customer requests.
Troubleshoot and resolve issues related to data loads, exports, file processing, hierarchies, matching, and integrations.
Support customer-specific configurations, data mappings, and custom business rules, particularly for High Tech / Semiconductor workflows.
Assist with data fixes, reprocessing, reloads, and data migration activities in partnership with Engineering and Functional SMEs.
Monitor system health, batch jobs, and data pipelines to proactively identify risks and prevent customer impact.
Support new releases and feature rollouts through data validation, regression testing, and deployment support.
Interface closely with Engineering, QA, Product, APM, CSM, and Infrastructure teams to drive timely and accurate issue resolution.
Guide and mentor junior consultants on SQL, data troubleshooting, and support best practices.
Create and maintain operational documentation, SOPs, data troubleshooting guides, and runbooks.
Participate in post-incident reviews and continuous improvement initiatives focused on data quality, stability, and scalability.
Willing to work in rotational shifts and weekends.

Job Qualification

Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related discipline.
4+ years of experience in enterprise application support, customer support or data operations roles.
Strong expertise in SQL and Relational DBs (Oracle preferred) for troubleshooting and data analysis
Working knowledge of Java/J2EE applications for logs review and basic debugging (not core development)
Hands-on experience working in data processing environments (files, feeds, integrations, batch jobs)
Experience supporting customer-facing production systems, including incident management and escalations.
Good understanding of High-Tech/Semiconductor industry concepts, subch as product hierarchies, pricing, channel data, revenue process etc.. data flows
Ability to analyse issues across raw data, application logic, and database layers.
Strong analytical, communication, documentation, and customer-facing skills.
Ability to multitask and operate effectively in a fast-paced, global support environment

Additional skills:

Exposure to ITIL-based processes (Incident, Problem, Change Management).
Experience with ticketing systems (e.g., Service Cloud, Jira or Zendesk) and monitoring tools.
Familiarity with release management, deployments, and regression testing.

About Model N

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

Sr. Technical Engineer (SQL, Java) - Customer Support (High Tech)

Sr. Technical Engineer (SQL, Java) - Customer Support (Life Sciences)

QA Engineer

Python Developer

QA Automation

QA Team Lead

Senior AIML Developer

Senior DevOps Engineer

BDE

Senior HR Executive

Customer Success Executive

SEO Executive

Sr QA Engineer

BA Team Lead

Sr QA Engineer

Engineering Manager

Talent Acquisition Executive

Software Development Engineer III

Content Writer

Software Engineer

I want to receive the latest job alerts for sr. technical engineer (sql, java) customer support (high tech)

Explore jobs in more locations

Job Responsibilities

Job Qualification

Jobseeker tools

Employer Tools

Browse

Stay Connected