Ahmedabad Gujarat Client success manager – cosmetics & pharma manufacturing | ahmedabad Jobs – 3 Open Jobs Today

Client Success Manager – Cosmetics & Pharma Manufacturing | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- English
- Master's degree
- Commuter assistance
Customer Success Manager – Contract Manufacturing | Cosmetics & Pharma | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- English
- Master's degree
- Commuter assistance
Account Manager – Contract Manufacturing | Cosmetics Pharma FMCG | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
- Commuter assistance

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Client Success Manager – Cosmetics & Pharma Manufacturing | Ahmedabad

HCP Wellness
Ahmedabad, Gujarat

Apply Now

Job details

Full-time

Benefits

Commuter assistance

Qualifications

B.Sc
B.Com
English
Master's degree
Bachelor's degree
Team management
Production planning
BBA
Customer relationship management
B2B
Business Administration
Manufacturing
MBA
Leadership
Communication skills

Full job description

HCP Wellness is a leading Cosmetics Manufacturing, Pharma Manufacturing and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing and Private Label Manufacturing for Indian brands, exporters and multinational companies across Skincare, Personal Care and Oral Care categories.

We are hiring a Client Success Manager to lead Client Success, Client Handling, Customer Relationship Management and B2B Client Coordination for multiple Cosmetics & Pharma Manufacturing Accounts. This role is ideal for candidates with strong leadership skills, client handling expertise, and experience in B2B Manufacturing Operations.

Roles & Responsibilities

Manage and lead multiple B2B Client Accounts for Cosmetics & Pharma Manufacturing projects
Oversee Client Success, Client Handling, Customer Support and Client Escalation Management
Plan and monitor Order Processing, Order Management, Production Planning and Dispatch Coordination
Coordinate with Manufacturing Operations, Factory Operations, Production Teams, Stores and Dispatch Teams
Supervise Client Success Executives, Client Account Executives, Operations Executives, Back Office Team and Interns
Ensure timely sharing of Invoices, Challans, Dispatch Details, Receipts and Client Documentation
Maintain MIS, Excel Sheets, Data Management and Back Office Records
Analyze Client Feedback, resolve issues, and ensure high Customer Satisfaction
Drive Client Retention, Client Relationship Management and overall B2B Client Growth

Eligibility & Preferred Background

Graduate / Post-Graduate – MBA, BBA, BCom, BA, BSc, MCom, MSc, BCA
4–8 years experience in Client Success Management, Client Servicing, Client Relationship Management, B2B Client Coordination, or Account Management
Experience in Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Manufacturing Operations, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage
Strong Leadership Skills, Team Management, English Communication, Coordination Skills, Problem-Solving Ability and Market Trend Awareness

Job Location
Ahmedabad (Only Ahmedabad based candidates should apply)

Job Location : Sindhu Bhavan, Ahmedabad

On Call Assistance:

HCP HR Talent Acquisition
+91 7600217962
+91 9998962424
+91 9376552424

Email

[email protected]
[email protected]
[email protected]

Job Type:

Full-time

Perks:

Team Outings
Cafeteria
Soft Skill Training
Job Training
Health Insurance
Office cab/shuttle

Apply Now

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