Ahmedabad Gujarat Public relations officer Jobs – 1 Open Jobs Today

Public Relation Officer
Matis Hospital —Ahmedabad District, Gujarat
- Master's degree
- Bachelor's degree

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Public Relation Officer

Matis Hospital
Ahmedabad District, Gujarat

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Job details

Qualifications

Master's degree
Bachelor's degree

Full job description

Position:
Public Relation Officer
- Job Description:
- - To coordinate the activities within the department and maintain it s smooth functioning.
  - To monitor problems and follow-up of the same in IP and OP through feedback forms from IP and OP and actual patient visit in IP.
  - To monitor computerization of complaints and inform to the concerned HOD of pending problems and bring forward list of problems to CEO and DMS.
  - To be responsible for ensuring that corrective actions are taken for service deficiency /additional requirements are met and an analysis report is prepared periodically.
  - To ensure that effective interface between departments for attending to complaints are maintained. To send appreciation notes to the staff as and when they are received through the IP feedback form.
  - To reply to the IP feedback form. To interact with other department HOD s in implementing suggestions.
  - To assist the patient/patient attender at the time of code blue paging and death.
  - To identify the persons who require behavioral training and grooming to HRD.
  - To relentlessly follow-up till achieving patient satisfaction and assisting the patient/attender for his/her need and in psychological recovery while being hospitalized.
  - To perform duty/night manager role as per schedule. To visit patients floor wise including staff and staff dependents.
  - To participate and contribute to departmental quality initiatives.
  - To carry out data collection/support in data collection.
  - To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.
- - To perform any job / task as and when assigned by the superior.
- Qualification:
- Graduate or Post Graduate
- Work Experience:
- 2-3 years of experience in the same field

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Public Relation Officer

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