Ambattur Chennai Tamil Nadu Tata communications services Jobs – 62 Open Jobs Today

Sr Manager - Service Delivery & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Customer service
- Master's degree
- Project management
Team Member - Project Planning & Implementation
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Project management
- Computer networking
13d
Network Engineer - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Computer networking
- Communication skills
Customer Service Executive - Customer Service Operations
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- Bachelor's degree
Assistant Manager - Business HR
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Human resources
- Business Administration
Associate - Hybrid Network Services Service Delivery
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Project management
- Communication skills
6d
Network Engineer- - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Engineering
- Computer networking
Sr Technical Associate - Service Delivery & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
Sr Manager - Global Systems Integrator
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Customer Service Executive - Hybrid Network Services Customer Service Operations
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Computer networking
6d
Manager - Technology & Platform Development
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Computer science
- Software troubleshooting
- Agile
Jr Customer Service Executive - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- Bachelor's degree
Associate - Sales Support - Large Corporate - Chennai - Centennial Square - JM
TATA Capital —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Assistant Manager - Information Technology
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
12d
Assistant Manager - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Sr Network Engineer- Network Operations & Support - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Engineering
- Computer networking
Sr. Customer Service Executive - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Sr Engineer - IT Operations & Infrastructure
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Communication skills
8d
Sr Network Engineer - Platform Planning & Network Design
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Computer networking
- Communication skills
Jr Customer Service Executive - Network Operations & Support
Tata Communications —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Excel
14d

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Sr Manager - Service Delivery & Management

Tata Communications -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Financial planning
Customer service
Technical support
Master's degree
Project management
Quality control
Business Administration
Budgeting
Diploma
MBA

Full job description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role
Lead, schedule, and monitor project management activities for all customer deliveries in Cloud and Security domain with the objective of improving customer experience, turnaround time, managing cost efficiency, productivity, achieving first time right and making processes and systems easy to use and follow. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business units overall results.

Minimum Qualifications & Experience

Btech/Diploma (preferably MBA)

Other Knowledge & Skills

Expertise in integrated service delivery of complex and large projects
Understanding of Industry adoption and utilization of the Technology and Domain
Internal and external stakeholder management and consultative skills
Commercial acumen and broad understanding of market dynamics
Strong customer service, project management, and quality control skills.

Key Responsibilities

Plan for execution across various types of projects (small, medium, large and complex)

Responsible for hardware planning, environment provisioning, documentation, and application deployments for variety of applications and services

Allocate resources based on skill and capability required for the projects.

Oversee and guide procurement lifecycle related to project procurement.

Guide and mentor technical implementation leads and program management team for low level design, project execution within schedule and cost.

Participate and drive customer review meetings for large and complex projects.

Coach and guide team for handling all the projects.

Drive OEM or Partner or Vendor performance reviews

Periodically review business processes and performance against various parameters (turnaround time, ease of use, first time right, cost)

Track success of complete projects against their specific KPIs

Participate in review calls to provide status update, resolve any dependencies,

Oversee roll out of change plan and drive course correction where required.

Collaborate with various teams within the business (such as sales support, commercial, sales, etc. ) to identify issues and opportunities.

Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary

Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders.

Conduct periodic meetings with customers or stakeholders or vendors to discuss issues and related action items. Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery.

Diagnose, troubleshoot, and resolve problems, and take corrective action when necessary. Provide technical expertise, business planning and workflow management for ensuring smooth integration of network and system.

Define service realization and SOPs for Service Delivery and resolve escalated issues.

Ensure that all projects are handed over to the Operations team post completion of all deliverables.

Apply Now

Refine Your Search

tata communications services jobs in ambattur chennai tamil nadu

Sr Manager - Service Delivery & Management

Team Member - Project Planning & Implementation

Network Engineer - Platform Planning & Network Design

Customer Service Executive - Customer Service Operations

Assistant Manager - Business HR

Associate - Hybrid Network Services Service Delivery

Network Engineer- - Platform Planning & Network Design

Sr Technical Associate - Service Delivery & Management

Sr Manager - Global Systems Integrator

Customer Service Executive - Hybrid Network Services Customer Service Operations

Manager - Technology & Platform Development

Jr Customer Service Executive - Platform Planning & Network Design

Associate - Sales Support - Large Corporate - Chennai - Centennial Square - JM

Assistant Manager - Information Technology

Assistant Manager - Capacity Planning & Management

Sr Network Engineer- Network Operations & Support - Platform Planning & Network Design

Sr. Customer Service Executive - Capacity Planning & Management

Sr Engineer - IT Operations & Infrastructure

Sr Network Engineer - Platform Planning & Network Design

Jr Customer Service Executive - Network Operations & Support

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