Ashok Nagar Chennai Tamil Nadu Technical support engineer Jobs – 2447 Open Jobs Today

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BluePMS Software Solutions Pvt Ltd —Chennai, Tamil Nadu
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Intermed laboratories —Chennai, Tamil Nadu
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Graduate Trainee Engineer
ameinar international pvt ltd —Chennai, Tamil Nadu
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Information Security Engineer
Smart Data Solutions LLC —Perungudi, Chennai, Tamil Nadu
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Prodapt —Guindy, Chennai, Tamil Nadu
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Desktop Support Engineer
Mugos Technoloies —Chennai, Tamil Nadu
- ₹20,000.00 - ₹29,253.26 a month
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Newgen Software —Chennai, Tamil Nadu
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Pro-Tec Geosystems(SG) Pvt Ltd —Chennai, Tamil Nadu
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- Full-time
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6d
Desktop Support Engineer
rarmatrix technologies —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
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Amrita University —Chennai, Tamil Nadu
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Database Support Engineer (DSE) - Chennai, India
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Desktop Support Specialist Engineer
Ventra Health, Inc. —Perungudi, Chennai, Tamil Nadu
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Technical Support Executive

Uniprotech Solutions Pvt Ltd
Porur, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹15,000 - ₹35,000 a month
9 days ago

Benefits

Health insurance

Qualifications

Telugu
Software troubleshooting
B.Sc
ERP systems
Warehouse management system
English
Technical support
Master's degree
Databases
SQL
MCA
Tamil
Analysis skills
Science
Bachelor's degree
POS
B.E.
Application support
Communication skills

Full job description

Senior JD — 2–5 years

Job Title: L2 Application Support Engineer – SQL | Retail POS

We are looking for an L2 Application Support Engineer to support our Retail POS and Inventory Management software used by supermarkets and retail businesses.

The role involves investigating POS, billing, inventory and transaction-related issues, using SQL to analyze database records, identifying root causes and coordinating with the development team to resolve application bugs.

Key Responsibilities:

* Troubleshoot production issues related to POS, billing, inventory and transactions.

* Use SQL queries to investigate data issues and inventory mismatches.

* Analyze sales, purchase, GRN, stock transfer, returns and stock adjustment transactions.

* Identify the root cause of discrepancies between system data and actual store data.

* Reproduce application bugs and provide detailed information to the development team.

* Work with developers to track and resolve technical issues.

* Communicate with customers/store teams to understand and resolve issues.

* Document recurring issues and solutions.

* Provide L2 technical support for the RetailPOS application.

Requirements:

* 2–5 years of experience in Application Support / ERP Support / POS Support / Production Support.

* Good working knowledge of SQL and database troubleshooting.

* Strong analytical and problem-solving skills.

* Experience troubleshooting software/application issues.

* Understanding of databases and relational data.

* Experience with ERP, POS, Inventory, WMS or Retail software is an advantage.

* Good communication and customer-handling skills.

* Tamil and English required.

* Telugu is an added advantage.

Important:

This is an Application Support / Technical Troubleshooting role, not a Software Developer role.

Education: Any Graduate – BCA / B.Sc / B.E./B.Tech / MCA preferred.

Location: Chennai

Experience: 2–5 years

⸻

Fresher JD — 0–2 years

Job Title: Junior Technical Support Engineer – SQL | Retail POS

We are looking for a Junior Technical Support Engineer to support our Retail POS and Inventory Management software used by supermarkets and retail businesses.

The candidate will investigate customer and store issues, use SQL to understand database records, identify data discrepancies and coordinate with the technical team to resolve application issues.

Key Responsibilities:

* Troubleshoot POS, billing and inventory-related issues.

* Use basic SQL queries to investigate database records.

* Analyze sales, stock, purchase and transaction data.

* Identify possible causes of inventory mismatches.

* Understand and reproduce application issues.

* Escalate technical bugs to the development team with clear details.

* Communicate with customers and store teams.

* Maintain documentation of common problems and solutions.

Requirements:

* 0–2 years of experience; freshers with good SQL knowledge are welcome.

* Basic knowledge of SQL — SELECT, WHERE, JOIN, GROUP BY, COUNT, SUM etc.

* Good logical and analytical thinking.

* Good communication and problem-solving skills.

* Tamil and English required.

* Telugu is an added advantage.

* Knowledge of ERP/POS/Inventory/Retail software is an advantage.

Important:

This is a Technical/Application Support role and not a Software Development role.

Education: BCA / B.Sc CS/IT / B.E./B.Tech / MCA preferred.

Location: Chennai

Experience: 0–2 years

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

Health insurance

Application Question(s):

Are you currently residing in Tamilnadu?
Are you willing to work from chennai and continue working in tamilnadu?
How many years of hands on SQL experience do you have?
Can you write SQL queries for data issues such as inventory mismatches, duplicate transactions?
For senior role any application support environments you have worked with?

POS
ERP
Inventory/WMS
Retail Software
None

This role may occassionally require visiting customer location in chennai or nearby areas. Are you comfortable?

Willingness to travel:

25% (Required)

Work Location: In person

Quick apply

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