Job Summary:
We are seeking an experienced Academic Counsellor to guide students and working professionals in choosing the right offline upskilling programs. The role involves understanding learners’ academic backgrounds and career goals, counselling them on suitable courses, and supporting them throughout the enrolment process.
About Us:
upGrad Learning Support Centre, Chandigarh offers offline, classroom-based education designed to help students and working professionals build future-ready skills. Our centre delivers structured, mentor-led training in Data Science with AI/ML, Digital Marketing, and Full Stack Development, combining practical learning with real-world industry exposure.
Please Note: This hiring is for an authorized franchisee-operated upGrad Learning Support Centre, Chandigarh offering candidates an excellent opportunity to work closely with one of India’s leading edtech brands and gain valuable industry experience.
We focus on hands-on training, personalized mentoring, and career-oriented guidance to ensure learners gain job-relevant skills, not just theoretical knowledge. With expert trainers, live doubt-solving sessions, and continuous learner support, we help students confidently transition into high-growth technology and digital roles.
Key Responsibilities:
- Counsel students regarding offline as well as online programs
- Understand student profiles, career aspirations, and skill gaps
- Provide accurate information about course structure, curriculum, and outcomes
- Assist students through the admission and enrolment process
- Follow up with interested leads and maintain counselling records
- Coordinate with faculty and operations teams for learner support
- Work towards enrolment and conversion targets
- Ensure a positive and professional counselling experience
Eligibility & Requirements
- Must be a graduate (any stream)
- Minimum 2+ years of experience as an Academic Counsellor in the education sector
- Strong communication and interpersonal skills
- Ability to explain academic concepts and career pathways clearly
- Good working knowledge of MS Excel (student data, follow-ups, reports)
- Experience in counselling for technical or professional courses is preferred
- Basic CRM knowledge is an advantage
- Willingness to work from the Chandigarh Centre
Benefits:
- Paid Time Off
- Growth opportunities with a reputed education brand
- Collaborative and inclusive work culture
Pay: ₹32,000.00 - ₹38,000.00 per month
Benefits:
Experience:
- Academic Counseling: 1 year (Preferred)
Work Location: In person
