About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Primary Key Responsibilities (Top 3-5 KRA)
Team Leadership & People Development
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Lead allocated workstreams relating to financial reporting, process transformation, automation and actuarial reporting enhancements, ensuring timely and high-quality delivery within agreed frameworks and procedures.
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Mentor and develop team members, fostering a collaborative and high-performing environment.
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Provide actuarial and financial reporting SME input to support developers and technology teams in understanding business requirements, while contributing to design discussions, process redesign and implementation planning.
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Support hiring, onboarding, and training initiatives to build strong technical and domain expertise within the team
Transformation Project Delivery
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Plan and execute testing of newly developed tools, models and reporting processes.
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Provide detailed commentary on changes from existing tools, highlighting efficiencies, automations, and improved controls.
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Balance competing demands, ensuring timely updates and visibility, and escalate prioritisation decisions as needed.
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Deliver clearly defined outputs within agreed timescales, adhering to established frameworks and procedures.
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Review testing outputs, deliver appropriate testing and control documents, and maintain an audit trail and version control for spreadsheet controls
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Ensure up-to-date documentation and checklists for implemented processes, supporting future product enhancements.
Stakeholder Collaboration & Governance
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Active stakeholder engagement at every gate way of the AMVC control framework which includes presenting understanding of the requirements, mock ups , design plan and final delivery of the project.
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Build and maintain strong relationships with stakeholders to ensure effective communication.
Additional Responsibilities :
Problem Solving
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Experience of Python, Workflow Management/Robotic Process Automation (RPA) and Business Intelligence (visualisation) tools.
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Seek and act on opportunities to develop technical and business understanding.
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Suggest and support process improvement initiatives
Accountability
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Challenge the status quo, embraces changes, strives to make continuous incremental improvements and is consciously makes the new processes future proof.
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Good level of interpersonal and networking skills, to develop effective working relationships with team colleagues and internal/external business contacts.
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Work closely with colleagues at different geographical location, ensuring seamless communications
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Liaise with development, business and systems support teams
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Ability to effectively influence colleagues
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Ability to plan and prioritise own workload on self and team
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Ability to deliver on multiple tasks to demanding timescales
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Communicate effectively with others, develop positive networks and working relationships
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Flexible approach to responsibilities, working hours, and willing to travel if required
Working Together:
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Work collaboratively with actuarial, technology, development, systems support and BAU teams across geographies.
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Develop positive networks and working relationships across teams and locations.
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Demonstrate flexibility in approach to responsibilities, working hours and project needs.
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Support a collaborative and high-performing team environment.
People Management:
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Perform regular 1-1s with direct reports, where applicable.
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Manage training needs and support suitable training arrangements for team members, where applicable.
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Contribute to the development of team members through coaching, guidance and constructive feedback.
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Support onboarding and knowledge-sharing activities to build actuarial, reporting and technical capability within the team.
Compliance:
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Ensure understanding and adherence to M&G’s Code of Conduct and relevant regulatory policies.
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Complete mandatory training requirements on time.
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Ensure processes are documented and controlled in line with internal governance and compliance expectations.
Key Stakeholder Management
Internal
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M&G India Team Manager
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Assistant Vice President
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UK Team Manager
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BAU Financial Reporting teams
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Development and systems support teams
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Senior stakeholders in the wider actuarial and finance transformation teams
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Mumbai Actuarial Leadership Team
External
N/A
Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills (Must Have) :
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Strong financial reporting experience.
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Experience in actuarial process transformation or reporting process redesign.
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Experience supervising or managing junior team members and owning allocated workstreams.
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Strong delivery and governance focus.
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Experience independently testing new tools, models or processes.
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Good understanding of actuarial reporting processes, controls and documentation requirements.
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Experience of Excel, Python, Workflow Management / Robotic Process Automation (RPA) and Business Intelligence / visualisation tools.
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Good written communication skills to produce meaningful documentation of developments, testing and controls.
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Good planning, prioritisation and problem-solving skills.
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Strong communication skills – written and verbal.
Knowledge & Skills (Additional) :
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Working knowledge of process mapping tools such as Visio or similar applications.
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Workflow development experience.
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Experience with Databricks, Python or Azure DevOps.
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Awareness of the financial services industry and regulatory environment.
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Understanding of valuation, capital reporting or financial reporting measures.
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Resourceful in finding solutions and identifying sources of help and information.
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Flexible approach to responsibilities and working hours.
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Track record of being a fast learner and adapting to new tools, processes and business areas.
Experience:
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7-10 years of relevant actuarial experience, preferably including financial reporting, valuation, transformation or automation experience.
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Experience supervising junior team members or managing small workstreams.
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Experience working with cross-functional teams across actuarial, finance, technology and business areas.
Educational Qualification:
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Graduate in any discipline / Masters in Actuarial Science, Statistics, Economics, Mathematics, Engineering, MBA or equivalent.
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Student member of the Institute and Faculty of Actuaries and/or Institute of Actuaries of India.
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Good progress in actuarial exams, preferably with 6-12 exams cleared.
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Actively studying for actuarial exams and making satisfactory progress in line with the Mumbai Actuarial Study Support Policy.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
