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OTM Techno- Functional Consultant

BirlaSoft -
Bengaluru, Karnataka

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Job details

Qualifications

JD Edwards
Oracle
Software troubleshooting
XML
Supply chain
ERP systems
Oracle EBS
SOAP
SQL
Analysis skills
REST
APIs
Service-oriented architecture
Oracle Transportation Management
Communication skills

Full job description

Country/Region: IN

Requisition ID: 34749

Work Model:

Position Type:

Salary Range:

Location: INDIA - BENGALURU - BIRLASOFT OFFICE

Title: OTM Techno- Functional Consultant

Description:

Area(s) of responsibility

Key Responsibilities

Provide L2/L3 AMS support for Oracle OTM and GTM applications

Analyze, troubleshoot, and resolve functional and technical production issues

Perform OTM configurations, enhancements, and minor customizations

Handle incidents, service requests, and change requests as per SLAs

Conduct root cause analysis (RCA) and support preventive solutions

Support global users and participate in shift‑based production support calls

OTM Functional & Module Expertise

Order Management: Order Base, Order Release, Shipment Planning and Execution
Planning & Optimization: Rate Management, Network Routing, Capacity & Constraints
Execution & Visibility: Tendering, Shipment Execution, Event Management, Tracking
Freight Settlement: Invoicing, Charge Management, Match & Approve
Configuration Management: Agents, Automation, Business Rules, Reference Data, Locations, Lanes

Technical & Integration Expertise

Hands‑on experience with OTM extensibility: Agents, Agent Actions, Business Rules

Security, Roles, Access Control Integration with Oracle, ERP Cloud, legacy/on-prem ERPs
Ability to decode and troubleshoot integrations using SOA, Boomi, REST/SOAP APIs
Experience with ERP integrations including JDE, Oracle EBS, and Oracle Cloud
Strong understanding of XML payloads, integration logs, and interface error handling

Middleware (OIC, SOA, OSB) Payload design, transformation, error handling, reconciliation

Inbound/outbound OTM/GTM interfaces; Data migration

SaaS migrations; Data validation, reconciliation, post-migration support; SQL skills

GTM Responsibilities

Support Oracle GTM trade compliance and transportation execution processes
Maintain GTM master data and support GTM‑OTM integrations
Troubleshoot compliance and trade‑related transactional issues

Required Skills & Qualifications

3–10 years of experience in Oracle Transportation Management (OTM)
Strong techno‑functional expertise and supply chain domain knowledge
Prior experience in AMS / Production Support projects

Handle communication with Oracle Support Team
Strong problem‑solving, analytical, and communication skills
Willingness to work in rotational and global support shifts

Apply Now

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OTM Techno- Functional Consultant

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Title: OTM Techno- Functional Consultant

Area(s) of responsibility

Key Responsibilities

OTM Functional & Module Expertise

Technical & Integration Expertise

GTM Responsibilities

Required Skills & Qualifications

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