Bangalore City Bengaluru Karnataka Staff software engineer Jobs – 1167 Open Jobs Today

Associate Technical Support Engineer
ChargePoint —Bengaluru, Karnataka
- Night shift
- Software troubleshooting
- Customer service
- Bachelor's degree
Quick apply
1h
Staff Software Engineer
Serko Ltd —Bengaluru, Karnataka
- ₹31,67,200 - ₹47,50,800 a year
- Full-time
- Hybrid work
- Azure
- System design
- Java
- Health insurance
Quick apply
Staff Engineer- Software
Intropeer —Bangalore City, Bengaluru, Karnataka
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Databases
- Food provided
Quick apply
1d
CPU Software Engineer staff
Qualcomm —Bengaluru, Karnataka
- Doctoral degree
- Computer Science
- Engineering
9d
Staff Software Engineer, Frontend
Harvey —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Bachelor's degree
Staff Software Engineer - Frontend
Intuit —Bengaluru, Karnataka
- Computer Science
- Java
- Bachelor's degree
1d
Staff Backend Engineer
Weekday —Bengaluru, Karnataka
- ₹65,00,000 - ₹80,00,000 a year
- Full-time
- Computer Science
- Java
- Master's degree
- Health insurance
Quick apply
9d
Staff Software Engineer - Node.js
Okta —Bengaluru, Karnataka
- Rotational shift
- Azure
- AWS
- Machine learning
Staff Software Engineer - Mobile
Intuit —Bengaluru, Karnataka
- Computer Science
- B.Sc
- Master's degree
7d
Staff Software Engineer - Moveworks
ServiceNow —Bengaluru, Karnataka
- Online application
- Azure
- Java
- AWS
Quick apply
Staff Software Development Engineer (React/Typescript/Browser Extension Development)
Zscaler —Bengaluru, Karnataka
- JavaScript
- Software development
- APIs
Quick apply
7d
Staff Software Engineer
Commonwealth Bank —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Engineering
2h
Staff Software Engineer - DevOps
GE HEALTHCARE —Bengaluru, Karnataka
- Computer Science
- DevOps
- Windows
Staff Software Engineer
Agara —Bengaluru, Karnataka
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Staff Software Engineer
GE HEALTHCARE —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Java
2d
Service Desk Engineer
Axi —Bengaluru, Karnataka
- Weekend availability
- Azure
- Software troubleshooting
- Windows
- Paid sick time
Quick apply
Staff Software Engineer (5103)
Blackhawk Network —Bengaluru, Karnataka
- Full-time
- Master's degree
- JavaScript
- Software development
Staff Software Engineer- Localization (GLP Team), Bangalore
Warner Bros. Discovery —Bengaluru, Karnataka
- Full-time
- English
- Java
- ICU experience
Software Engineer - Golang
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- English
Staff Software Engineer
Itron —Bengaluru, Karnataka
- Full-time
- Azure
- System design
- Java

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Associate Technical Support Engineer

ChargePoint -
Bengaluru, Karnataka

Apply Now

Job details

1 hour ago

Qualifications

Knowledge management
Software troubleshooting
Customer service
B.Com
Technical support
Sales
Bachelor's degree
BMS
BBA
Business Administration
Training & development
Communication skills

Full job description

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Senior Manager, Technical Support

What You Will Be Doing

Respond to customer inquiries (voice or email) for EV charging stations as a Associate Technical Support Engineer – Home Support.
Provide technical support to ChargePoint customers, partners, and field support staff with focus on diagnosing, troubleshooting, and debugging ChargePoint software and hardware.
Position provides an opportunity to continuously develop technical skills through learning and supporting next generation Electric vehicle products.
Position requires a motivated, self-starter and self-learner with a customer-first attitude.

What You Will Bring to ChargePoint

Take ownership and resolve assigned cases via a ticketing tool; technical questions and inquiries from ChargePoint customers.
Resolve cases per productivity, performance and SLA standards and support goals.
Answer technical questions/problems; Providing appropriate workarounds or solutions.
Research, document, and assess when it is necessary to engage with team members to enable timely issue resolution.
Contribute to Knowledge Management (KM), via case documentation.
Author or update technical documents into Knowledge Management (KM) for inclusion into support knowledge base.
Identify and escalate complex issues to the appropriate teams for further resolution.

Skills & Competencies

Customer Service experience. Engagement with customers through live calls; queues; multitask with customers over phone and other Communication tools.
Working in an open and collaborative environment, proactive integration and connectivity with peers, demonstrate strong sense of teaming and continuous willingness to share, learn and collaborate.
Effective verbal communication skills. Active and reflective listening, in-depth questioning skills to foster an immediate customer relationship/connection, ability to explain technical topics in simple terms.
Effective written skills. Writing of Knowledge Management articles; case summary notes to ensure universal understanding for all relevant stakeholders.
Time management. Prioritize and plan time effectively, with ability to pivot swiftly under pressure to meet deliverables.
Situational adaptability. Apply flexibility and behavioural strategies to adapt to changing priorities in a dynamic working environment.
Drive Results and Problem Solving. Maximize engagement with team members to ensure effective problem solving, resulting in timely case resolution.
Troubleshooting and Problem Solving. Think quickly and react to customer impacting situations. Effective case resolution, say do mind-set with a commitment to carry through to resolution.
Accountability/Ownership. Proactive continuous learning, continued development plan to enhance skills and bridge gaps.

Requirements

BA or BCom or BBA or BMS graduate only
Strong communication, interpersonal, motivational, and organizational skills.
Willing to work in night shift.

Location

Bangalore, India

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process.

If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at [email protected].

ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.

Apply Now

Refine Your Search

staff software engineer jobs in bangalore city bengaluru karnataka

Associate Technical Support Engineer

Staff Software Engineer

Staff Engineer- Software

CPU Software Engineer staff

Staff Software Engineer, Frontend

Staff Software Engineer - Frontend

Staff Backend Engineer

Staff Software Engineer - Node.js

Staff Software Engineer - Mobile

Staff Software Engineer - Moveworks

Staff Software Development Engineer (React/Typescript/Browser Extension Development)

Staff Software Engineer

Staff Software Engineer - DevOps

Staff Software Engineer

Staff Software Engineer

Service Desk Engineer

Staff Software Engineer (5103)

Staff Software Engineer- Localization (GLP Team), Bangalore

Software Engineer - Golang

Staff Software Engineer

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