Bengaluru Karnataka #acn gn song mt new customer lifecycle manager growth Jobs – 11 Open Jobs Today

#ACN GN-SONG-MT New-Customer Lifecycle Manager - Growth
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Project management
#ACN GN-SONG-MT New-Customer Lifecycle Manager - Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Project management
- Bachelor's degree
#ACN GN-SONG-MT New-Lifecycle/CRM campaign manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Project management
- Bachelor's degree
#ACN GN - SONG - MT - New - Audience - Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- SQL
#ACN GN - SONG - MT - MarTech - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Marketing
- Research
- Master's degree
#ACN GN - SONG - MT - MarTech - Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Marketing
- Research
- Master's degree
#ACN GN - SONG - MT- Adobe Content Management - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
#ACN GN - SONG - MT - Salesforce Marketing Cloud - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Analysis skills
#ACN GN - SONG - MT - Adobe Content Management - Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Agile
#ACN GN - SONG - MT - CDP - Consultant
Accenture —Bengaluru, Karnataka
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- Master's degree
#ACN GN - SONG - MT - MarTech - Consultant
Accenture —Bengaluru, Karnataka
- Full-time
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- Master's degree

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#ACN GN-SONG-MT New-Customer Lifecycle Manager - Consultant
Accenture —Bengaluru, Karnataka
The role leverages customer data and MarTech platforms to drive a connected, always-on approach to consent and preference management — working closely with…
#ACN GN-SONG-MT New-Customer Lifecycle Manager - Growth
Accenture —Bengaluru, Karnataka
Develop Growth Journey Strategies: Design and develop customer growth journey strategies that drive increased engagement, revenue expansion, and long-term…

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#ACN GN-SONG-MT New-Customer Lifecycle Manager - Growth

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

E-Commerce
Master's degree
Customer segmentation
Analysis skills
Project management
Bachelor's degree
Digital marketing
Forecasting
B.E.
Business Administration
Martech
MBA
Communication skills
SEM
Marketing
Analytics

Full job description

Job Title – Customer Lifecycle Manager - Growth + Level 9 (Team Lead/Consultant) + Entity (GN – Song)

Management Level: Level 9 – Team Lead/Consultant
Location Preference: Bangalore

Must have skills:
Consent & Preference Management, Customer Lifecycle Marketing, Regulatory & Legal Compliance (Privacy/GDPR/PDPA), MarTech Platform Literacy, Customer Segmentation & Targeting

Good to have skills:
DMP / CDP Platform Experience (Adobe or equivalent), eCommerce Marketing, Digital Channel Expertise (SEM / Programmatic / Social), Budget Forecasting & Reconciliation

Job Summary

Accenture Strategy & Consulting is seeking an experienced Customer Lifecycle Manager – Growth to manage consent and preference programs, ensuring compliant and customer-centric communication practices.

The role leverages customer data and MarTech platforms to drive a connected, always-on approach to consent and preference management — working closely with legal, compliance, and marketing teams to ensure all customer communications are compliant, personalised, and aligned to regulatory requirements.

Roles & Responsibilities

Manage Consent & Preference Programs: Own the end-to-end delivery of consent and preference management programs; ensure all customer communication practices are compliant with applicable privacy regulations and internal policies.
Drive Customer-Centric Communication Strategy: Support the development of audience and data strategy to engage customers at the right time with the right message; leverage MarTech platforms to power always-on consent and lifecycle communications.
Ensure Legal & Regulatory Compliance: Ensure full legal and regulatory compliance of all customer communications and consent-related marketing activities; liaise with Legal & Compliance teams on approval of activity plans.
Optimise Ways of Working & Processes: Follow and evolve agreed processes to deliver the consent and lifecycle program effectively; identify opportunities for scalable and automated solutions to optimise resources and drive efficiency.
Build Insights & Drive Optimisation: Leverage reporting and analytics to optimise consent and preference performance; identify opportunities for program improvement and differentiation through ongoing monitoring of customer data and insights.
Manage Stakeholder Relationships & Agency Partners: Effectively partner with internal teams (Legal, Marketing, IT, Customer & Digital) and external agency partners to execute the consent program in line with the plan; apply strong influencing and communication skills across a complex stakeholder landscape.
Develop Growth Journey Strategies: Design and develop customer growth journey strategies that drive increased engagement, revenue expansion, and long-term customer value across key lifecycle stages.
Optimise Cross-Sell/Upsell Programs: Manage and continuously optimise cross-sell and upsell programs to maximise revenue per customer; identify the right moments and offers to drive incremental purchase behaviour.
Analyse Customer Value Drivers: Analyse customer value drivers and behavioural data to identify growth opportunities; translate insights into targeted strategies that improve customer lifetime value and revenue contribution.
Partner on Product Recommendations: Collaborate with product and data teams to develop and deploy personalised product recommendation frameworks that support growth objectives and enhance the customer experience.
Test Growth Tactics: Design and execute structured experiments and A/B tests to evaluate growth tactics across channels and audiences; apply learnings to iterate and scale high-performing approaches.
Report on Growth Metrics: Track, analyse, and report on key growth metrics including revenue uplift, cross-sell rates, customer lifetime value, and program ROI; present findings to stakeholders to inform strategic decisions.

Professional & Technical Skills

5+ years of experience in digital and data-driven marketing; experience in lifecycle or consent/preference management advantageous.
Strong understanding of consent management, privacy regulations, and compliance frameworks (e.g. GDPR, PDPA, or equivalent).
MarTech literacy; experience leveraging MarTech platforms, DMPs, or CDPs (Adobe or equivalent desirable).
Experience with customer segmentation, targeting, and audience buying and management.
Campaign planning and delivery experience across digital marketing channels.
Strong digital and customer analytics experience; ability to translate insights into optimisation actions.
Exceptional project management skills and high attention to detail.
Strong influencing and stakeholder management skills; experience working across complex, cross-functional environments.
Excellent written and verbal communication skills.

Additional Information

Opportunity to shape consent and preference strategy in a data-driven, customer-centric marketing environment.
Exposure to MarTech platforms, privacy compliance programs, and lifecycle marketing transformation.
Ability to collaborate across Legal & Compliance, Marketing, Data & Technology, and Digital teams.
Inclusive culture focused on responsible growth and long-term value creation.

About Accenture:

About Our Company | Accenture

Experience: 5-7 years in growth/CRM marketing, customer value optimization, analytical skills

Educational Qualification: BE/B.Tech + MBA preferred (Tier 1 / Tier 2 institute)

Apply Now

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