Role description
The D365 Finance & Operations Solution Architect is responsible for end‑to‑end solution definition, design, and governance for Microsoft Dynamics 365 Finance & Supply Chain Management implementations in healthcare provider, payer, and life‑sciences environments across the USA and India. The role combines architecture leadership, domain consulting, and delivery oversight to ensure compliant, scalable, and high‑quality solutions for multi‑entity, multi‑country healthcare organizations.
Key Responsibilities
- Own the overall D365 F&O/F&SCM solution architecture for healthcare clients (hospitals, clinic networks, diagnostics, pharmacies, payers, and med‑device/life‑sciences), covering finance, supply chain, procurement, projects, and shared services.
- Translate healthcare business requirements (patient care operations, clinical supply, pharmacy, insurance/payer, capex/OPEX control) into scalable F&O designs including integrations, data, and security.
- Lead discovery and fit‑gap workshops with clinical, operations, finance, and IT stakeholders in USA and India, aligning solution design with local regulatory, tax, and compliance requirements.
- Define environment, deployment, and ALM strategy for multi‑region programmes, including localisation for US GAAP/IRS, Indian GST, TDS/TCS, and statutory reporting.
- Design and govern integrations between D365 F&O and EHR/EMR, HIS, LIS, pharmacy, insurance/payer systems, and healthcare ISVs using DMF, dual‑write, APIs, and Azure services.
- Drive data architecture and migration strategy including CoA harmonisation, item/master data, vendor/contract data, and patient‑billing related financial data with appropriate controls and anonymisation where required.
- Define security, role‑based access, and SoD aligned to healthcare processes and compliance needs (e.g., alignment with HIPAA principles where applicable on financial/operational data touchpoints, internal controls, audit).
- Provide design governance for customisations and extensions, ensuring use of standard capabilities, ISVs, and Microsoft best practices to minimise technical debt and simplify validation.
- Act as solution authority across the delivery lifecycle, managing design risks, change requests, and cross‑workstream dependencies (finance, supply chain, pharmacy, projects, integration, data, testing).
- Support pre‑sales for healthcare accounts: solution proposals, RFP/RFI responses, estimation, solution walkthroughs, and industry‑specific demos (e.g., centralised procurement, inventory optimisation for OT/ICU, pharmacy processes).
- Act as trusted advisor to CFOs, COOs, CIOs, and clinical operations leadership, shaping roadmaps for finance transformation, shared services, procurement consolidation, and cost optimisation.
- Mentor functional and technical teams in both USA and India, fostering reusable healthcare templates (process maps, configuration blueprints, data templates, test packs).
Required Experience (5–7 Years)
- 5–7 years of overall IT/ERP experience with at least 10+ years on Microsoft Dynamics AX / D365 F&O / F&SCM and a minimum of 5+ years focused on healthcare or life‑sciences clients.
- Minimum 3–5 years in a Solution Architect / Senior Solution Architect role on large, multi‑entity or multi‑country D365 F&O programs.
- Strong experience with end‑to‑end implementations involving finance, procurement, inventory/warehousing, and project accounting for hospitals, clinic chains, diagnostics networks, or healthcare service organizations.
- Proven track record with USA and/or India rollouts, including localization for US and Indian finance, tax, and statutory requirements.
- Demonstrable experience in designing and governing integrations with EMR/EHR, HIS, LIS, pharmacy, or insurance/payer platforms and healthcare ISVs.
- Consulting or partner background with substantial client‑facing responsibilities, including steering committees and executive stakeholder management.
Skills and Qualifications
- Bachelor’s or master’s degree in business, Finance, Engineering, Computer Science, or related field; healthcare, life‑sciences, or supply chain certifications are an advantage.
- Deep understanding of D365 F&O/F&SCM capabilities across GL, AP, AR, FA, Cash & Bank, Project accounting, Procurement & Sourcing, Inventory & Warehouse, and basic manufacturing where relevant.
- Strong grasp of healthcare business processes: patient and clinical operations cost tracking, service line profitability, procurement and inventory for medical consumables and implants, pharmacy operations, and capital projects for hospital expansion.
- Familiarity with regulatory and compliance considerations in healthcare finance and operations (e.g., controls around patient‑related financial data, audit trails, contract management for insurers and TPAs).
- Hands‑on experience with LCS and Azure DevOps for requirements, backlog, builds, and releases, understanding of Azure integration services and Power Platform for healthcare‑adjacent solutions.
- Excellent communication and facilitation skills, able to engage both business (finance, operations, clinicians) and technical teams across USA and India.
- Microsoft certifications in D365 (e.g., MB‑300, MB‑310, MB‑330, MB‑700) preferred;
Behavioral Competencies
- Strong ownership and accountability for solution integrity and value realisation in complex healthcare programmes.
- Customer‑centric mindset with focus on patient safety impact, operational efficiency, and financial sustainability
- Ability to work in cross‑cultural teams spanning USA and India, managing time‑zone and stakeholder expectations effectively.
- Continuous learning attitude towards D365 roadmap, healthcare regulations, and emerging healthcare technology trends.
Skills
dynamics 365,dynamics 365 security,data integration,power platforms,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
