bengaluru karnataka principal pm, agentic ai shopping, rbs Jobs – 67 Open Jobs Today

Principal PM, Agentic AI Shopping, RBS
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- Full-time
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- Full-time
- Salesforce
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- Weekend availability
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- Full-time
- APIs
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Deloitte —Bengaluru, Karnataka
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- Microsoft Powerpoint
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Pratt & Whitney —Bengaluru, Karnataka
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Google —Bengaluru, Karnataka
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Raytheon Technologies Corporate Headquarters —Bengaluru, Karnataka
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Microsoft —Bengaluru, Karnataka
- Full-time
- Computer Science
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Alcon —Bengaluru, Karnataka
- Full-time
- Computer Science
- Engineering
- Bachelor's degree

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Principal PM, Agentic AI Shopping, RBS

ADCI - BLR 14 SEZ - F07 -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Computer Science
Supply chain
E-Commerce
Master's degree
Analysis skills
Bachelor's degree
Machine learning
Product management
B.E.
Business Administration
Data science
AI
MBA
Communication skills
Negotiation
Data Science

Full job description

DESCRIPTION

Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!

Amazon's Retail Business Services (RBS) team is looking for a Principal Program Manager to drive the Agentic AI Shopping Charter.

Overview of the role
Customer shopping behavior is undergoing the fastest transformation in a decade. Over 65% of Gen Z shoppers now begin their journey with AI assistants, social media, or conversational interfaces rather than traditional retail websites. Agentic AI recommendations are redefining how customers discover, evaluate, and purchase.
Amazon’s current discovery model must evolve toward conversational, context-aware, and autonomous experiences.
The Principal, Agentic AI Shopping will lead Amazon’s internal capability to understand, audit, and innovate within this agentic commerce paradigm, ensuring Amazon remains the world leader in shopping innovation.

Key Responsibilities

Define Amazon’s Agentic AI Shopping strategy and establish the long-term vision for autonomous, intent-driven commerce experiences.
Develop and own the Agentic Shopping Audit Framework (ASAF) to assess Amazon’s readiness for AI-led customer experiences.
Conduct deep competitive and behavioral analysis across external Agentic AI platforms and solutions to anticipate shifts in customer behavior.
Partner with internal tech and product teams to translate findings into customer experience roadmaps and measurable outcomes.
Create external benchmarking mechanisms to track innovation in AI commerce and position Amazon as the industry thought leader.
Influence senior leadership decisions by translating research, data, and strategic insights into clear recommendations.
Mentor and guide senior PMs and Principals in understanding agentic commerce, fostering a culture of innovation and customer obsession.

Basic Qualifications

10+ years experience in product management, strategy, or applied AI/ML in large-scale digital ecosystems.
Proven track record defining and launching customer-facing AI products or next-generation CX frameworks.
Demonstrated ability to operate in ambiguity, lead cross-functional initiatives, and establish clarity through mechanisms.
Strong analytical background with experience in data-driven decision-making and competitive analysis.
Excellent written and verbal communication skills; ability to influence executive stakeholders and technical partners.

Preferred Qualifications

Experience with conversational AI, personalization systems, or shopping assistants.
Deep understanding of customer psychology and digital shopping behavior trends.
Demonstrated ability to translate technology evolution into business strategy.
Recognized thought leader: patents, publications, or speaking engagements in AI or commerce.
MBA or advanced degree in computer science, data science, or behavioral economics preferred.

BASIC QUALIFICATIONS

Experience defining program requirements and using data and metrics to determine improvements
10+ years of management experience
Technical background preferred (B.Tech/B.E.)
Hands on experience in Retail, eCommerce and supply chain functions Proven history of delivering results while owning complex cross-functional launches partnering with central teams

PREFERRED QUALIFICATIONS

Experience managing, analyzing and communicating results to senior leadership
Are enrolled in or have completed a full-time MBA program
Experience influencing at all levels within an organization, particularly at the executive level
Experience managing challenging assignments with aggressive schedules
Experience with communication, presentation, and negotiation
Experience defining requirements and using data and metrics to draw business insights
Familiarity or experience with autonomous systems and machine learning is a plus point for this role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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principal pm, agentic ai shopping, rbs jobs in bengaluru karnataka

Principal PM, Agentic AI Shopping, RBS

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BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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