Bengaluru Karnataka Printer copier technician Jobs – 1 Open Jobs Today

Desktop Technician
Mouser Electronics —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Windows

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Desktop Support Engineer
Total IT Global —Bangalore City, Bengaluru, Karnataka
Ability to adhere to a schedule of client appointments while adapting to customer requests. Strong working knowledge of Workstations, desktop, laptop, printers/…
₹30,000 - ₹35,000 a month
Quick apply
Desktop Support Engineer (Field Support)
Total IT Global —Bangalore City, Bengaluru, Karnataka
Ability to adhere to a schedule of client appointments while adapting to customer requests. Strong working knowledge of Workstations, desktop, laptop, printers/…
₹30,000 - ₹35,000 a month
Quick apply
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Desktop Technician

Mouser Electronics -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

BCS
Operating systems
Computer Science
Software troubleshooting
Windows
Microsoft Office
Bachelor's degree
Computer networking
Citrix
Communication skills
Active Directory
VPN

Full job description

Diagnose and resolve software and hardware related incidents, including operating systems (Windows and Mac) and across a range of software applications.
Strong knowledge of IT standard processes and business applications
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams when necessary.
Provide technical guidance to their peers in areas they have achieved mastery, to maintain a consistent experience for the end users.
Maintain excellent verbal communication skills with the ability to communicate effectively with technical/non-technical colleagues at all levels in the organization.
Create, publish, and maintain relevant support documentation to assist all staff in the quick resolution of their incidents/service requests and enable users to become more self- sufficient.
Assist all users with any logged IT related incident when called upon.
Accurately record, update and document requests using the IT service desk system
Escalate incidents and requests to other support teams as necessary.
Exhibit a flexible approach to working on a rotational basis and provide necessary cover where needed.
Suggest ideas, take lead on projects, and provide technical solutions to new issues.
Working knowledge of Microsoft Windows and Mac client operating systems
Knowledge of ticketing tools, Citrix, MS Office, Active Directory, and VPN
Knowledge of printers, scanners, and copiers
Knowledge of networking systems
General hardware and software troubleshooting skills

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

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