bengaluru karnataka work from home call quality analyst Jobs – 27 Open Jobs Today

Business Analyst
Société Générale —Bengaluru, Karnataka
- Project management
- Agile
Quality Analyst- Hindi|Domestic|16082025
TGBPL TP India - DBU —Bengaluru, Karnataka
- Full-time
- Remote
- Bachelor's degree
- Work from home
Senior Digital Technology Analyst, Production Operations
Ralph Lauren —Bengaluru, Karnataka
- Weekend availability
- Hospitality
- Computer Science
- Customer service
- Flexible schedule
7d
Consultant Business Analyst
Société Générale —Bengaluru, Karnataka
- Java
- Project management
- Scripting
Redwood RMJ Analyst
Solventum —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Scripting
- Communication skills
SAP BASIS Associate Analyst
Solventum —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
SAP BASIS Analyst
Solventum —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Senior Associate-RMS Digital RM-Data Analytics
EY —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SAP BASIS Analyst/ Sr Analyst
Solventum —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Lead SOC Specialist
Solventum —Bengaluru, Karnataka
- Weekend availability
- Azure
- AWS
- Bachelor's degree
- Flexible schedule
Senior Analyst
Northern Trust Corp. —Bengaluru, Karnataka
- Master's degree
- Analysis skills
D3 Product Designer : 19547
Whatfix —Bengaluru, Karnataka
- AI
- Analytics
- Commuter assistance
- Health insurance
Quick apply
Analyst / Senior Analyst - SAP Security
Solventum —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Digital Adoption Consultant - 19213
Whatfix —Bengaluru, Karnataka
- Oracle
- Salesforce
- JavaScript
- Commuter assistance
- Health insurance
Quick apply
Sr. SOC Specialist
Solventum —Bengaluru, Karnataka
- Weekend availability
- Azure
- AWS
- Analysis skills
- Flexible schedule
Business Value Consultant - 19502
Whatfix —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Work from home
Quick apply
Senior Data Scientist (Fraud)
Moniepoint —Bengaluru, Karnataka
- Computer science
- SQL
- Machine learning
- Health insurance
VP Engineering
Vunet Systems —Bengaluru, Karnataka
- Full-time
- Master's degree
- Machine learning
- AI
- Health insurance
5d
Software Engineer III - Data Engineering - Customer Tech
Wayfair —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- SQL
6d
Principal Consultant - Oracle Database Architect - Cloud
Société Générale —Bengaluru, Karnataka
- Azure
- Oracle
- Computer Science

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Business Analyst

Société Générale -
Bengaluru, Karnataka

Apply Now

Job details

Permanent | Contractual / Temporary

Qualifications

Business analysis
Project management
Quality assurance
Scrum
Agile

Full job description

Responsibilities

1. Business Analysis and Documentation:

Create detailed business analysis as per agreed best practices.
Ensure all necessary details are available in the documentation as per the checklist, with 90% of the checklist items included.
Deliver accurate and consistent artifacts by being attentive to detail and adhering to agile development methodologies.

2. Testing and Quality Assurance:

Create testing scenarios using Behavior-Driven Development (BDD).
Perform regression tests in communication with the Release Manager.

3. Change Management:

Own the change management process, including creating user guides, scheduling demo sessions, engaging stakeholders, conducting UAT testing, and providing production support.

4. Agile Methodology:

Follow all standards and rules agreed upon within the team during Sprint Planning, Retrospectives, and other meetings.
Ensure the team adheres to scrum methodology and fosters best practices.
Assess the scrum knowledge of the team and coach them to attain a higher level of knowledge at a sustainable pace.
Promote an Agile approach throughout the organization.
Drive relentless improvement through retrospectives and review/adapt workshops.

5. Project Management:

Follow the project plan and strive to deliver work without any misses.
Ensure analysis, support to developers, and testing are done in line with the project plan.
Escalate blockers/issues to PM/CM/AM as needed.
Support users on ILC/SRG/GPE pre and post-production as required.

6. Stakeholder Engagement:

Gather business requirements, align and prioritize features, and schedule releases.
Share product knowledge and work closely with end-users and the development team to coordinate sprints.
Evaluate and prioritize product backlogs and functionality based on business value and customer benefit.
Ensure the Product Owner prioritizes user stories and prepares the backlog regularly.

7. Team Collaboration:

Resolve team challenges to ensure on-time deliverables and ensure the team is self-organized.
Responsible for the team's growth and effective delegation of tasks.
Participate in daily standups, iteration/sprint planning, retrospectives, team demos, and backlog refinement.

8. Functional Specifications and Solutioning:

Translate requirements into functional use cases and specification documents.
Envision business flow and translate it into technical implementation details, highlighting impacted components/features of the application.
Participate in the functional chapter of the tribe and team-level governance.

9. Communication and Reporting:

Ensure AM is aware of progress on studies daily during Scrum calls and highlight any challenges.
Have multiple discussions to ensure the DEV team understands the requirements clearly.
Provide regular updates to CM on topics being worked on and highlight any challenges, Capex issues, or missed timelines.

Profile required

1. Business Analysis and Documentation:

Create detailed business analysis as per agreed best practices.
Ensure all necessary details are available in the documentation as per the checklist, with 90% of the checklist items included.
Deliver accurate and consistent artifacts by being attentive to detail and adhering to agile development methodologies.

2. Testing and Quality Assurance:

Create testing scenarios using Behavior-Driven Development (BDD).
Perform regression tests in communication with the Release Manager.

3. Change Management:

Own the change management process, including creating user guides, scheduling demo sessions, engaging stakeholders, conducting UAT testing, and providing production support.

4. Agile Methodology:

Follow all standards and rules agreed upon within the team during Sprint Planning, Retrospectives, and other meetings.
Ensure the team adheres to scrum methodology and fosters best practices.
Assess the scrum knowledge of the team and coach them to attain a higher level of knowledge at a sustainable pace.
Promote an Agile approach throughout the organization.
Drive relentless improvement through retrospectives and review/adapt workshops.

5. Project Management:

Follow the project plan and strive to deliver work without any misses.
Ensure analysis, support to developers, and testing are done in line with the project plan.
Escalate blockers/issues to PM/CM/AM as needed.
Support users on ILC/SRG/GPE pre and post-production as required.

6. Stakeholder Engagement:

Gather business requirements, align and prioritize features, and schedule releases.
Share product knowledge and work closely with end-users and the development team to coordinate sprints.
Evaluate and prioritize product backlogs and functionality based on business value and customer benefit.
Ensure the Product Owner prioritizes user stories and prepares the backlog regularly.

7. Team Collaboration:

Resolve team challenges to ensure on-time deliverables and ensure the team is self-organized.
Responsible for the team's growth and effective delegation of tasks.
Participate in daily standups, iteration/sprint planning, retrospectives, team demos, and backlog refinement.

8. Functional Specifications and Solutioning:

Translate requirements into functional use cases and specification documents.
Envision business flow and translate it into technical implementation details, highlighting impacted components/features of the application.
Participate in the functional chapter of the tribe and team-level governance.

9. Communication and Reporting:

Ensure AM is aware of progress on studies daily during Scrum calls and highlight any challenges.
Have multiple discussions to ensure the DEV team understands the requirements clearly.
Provide regular updates to CM on topics being worked on and highlight any challenges, Capex issues, or missed timelines.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Apply Now

Refine Your Search

work from home call quality analyst jobs in bengaluru karnataka

Business Analyst

Quality Analyst- Hindi|Domestic|16082025

Senior Digital Technology Analyst, Production Operations

Consultant Business Analyst

Redwood RMJ Analyst

SAP BASIS Associate Analyst

SAP BASIS Analyst

Senior Associate-RMS Digital RM-Data Analytics

SAP BASIS Analyst/ Sr Analyst

Lead SOC Specialist

Senior Analyst

D3 Product Designer : 19547

Analyst / Senior Analyst - SAP Security

Digital Adoption Consultant - 19213

Sr. SOC Specialist

Business Value Consultant - 19502

Senior Data Scientist (Fraud)

VP Engineering

Software Engineer III - Data Engineering - Customer Tech

Principal Consultant - Oracle Database Architect - Cloud

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