Bhel Township Hyderabad Telangana Trust & safety associate Jobs – 56 Open Jobs Today

Trust & Safety Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Communication skills
Trust & Safety New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Communication skills
Trust & Safety Associate Manager
Accenture —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
- Project management
Quality Auditing Associate
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Auditing Associate Manager
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Product Management Support Associate
IntouchCX —Hyderabad, Telangana
- Full-time
- Windows
- SQL
- Bachelor's degree
Investigation Specialist
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
4d
councellor
Personiks cosmetic and plastic surgery center —Hyderabad, Telangana
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
Tech Specialist 2 - Hyderabad, India
M.C. Dean, Inc —Hyderabad, Telangana
- Weekend availability
- Microsoft Access
- Software troubleshooting
- 12th Pass
- Flexible schedule
Associate Vice President - Integrated Command Center (ICC)
GCC India —Hyderabad, Telangana
- Full-time
- Windows
- AWS
- Linux
Associate Director of Talent Acquisition
IntouchCX —Hyderabad, Telangana
- Full-time
- Project management
- Bachelor's degree
- Human resources
Investigation Specialist
ADCI HYD 20 SEZ - H94 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
1d
Associate Dentist
Miswak Dental Hospital and Implant Center —Hyderabad, Telangana
- ₹20,000 - ₹40,000 a month
- Part-time
- Databases
- Bachelor's degree
- Computer skills
- Flexible schedule
Quick apply
1d
Customer Service Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
7d
Product Trainer
IntouchCX —Hyderabad, Telangana
- Full-time
- Google Suite
- Customer service
- Microsoft Office
1d
Communication Skills Trainer
IntouchCX —Hyderabad, Telangana
- Weekend availability
- Google Suite
- English
- Windows
9d
Senior Manager - Field Operations
Novartis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Management
- AI
- Leadership
Engineering Manager
Pinnacle Reliability India, PLC —Hyderabad, Telangana
- Full-time
- Microsoft Office
- Project management
- Agile
- Paid holidays
- Health insurance
Quick apply
Customer Marketing Lead
Pinnacle Reliability India, PLC —Hyderabad, Telangana
- Full-time
- CRM software
- Microsoft Office
- Marketing
- Paid holidays
- Health insurance
Quick apply
Executive Chef
Marriott International, Inc —Hyderabad, Telangana
- Full-time
- 12th Pass
- Communication skills

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Trust & Safety Associate

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Live chat
Customer service
English
B2B
Customer support
Communication skills

Full job description

Skill required: User-Generated Content Moderation - Content Moderation
Designation: Trust & Safety Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ? 2-3 years of Customer support experience via phone, email, and chat ? Experience working with direct consumers, in B2C environment; B2B is a distinct advantage ? Strong communication skills with a proactive and positive approach to tasks ? High attention to details and follow through ? An effective team player who can also work independently ? Proven ability to deal with problems and solve them effectively ? Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience ? Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) ? Online advertising experience is a huge plus and preferred
What are we looking for? •Adaptable and flexible •Ability to establish strong client relationship •Commitment to quality •Ability to meet deadlines •Process-orientation • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Roles and Responsibilities: o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge.

Any Graduation

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trust & safety associate jobs in bhel township hyderabad telangana

Trust & Safety Associate

Trust & Safety New Associate

Trust & Safety Associate Manager

Quality Auditing Associate

Quality Auditing Associate Manager

Product Management Support Associate

Investigation Specialist

councellor

Tech Specialist 2 - Hyderabad, India

Associate Vice President - Integrated Command Center (ICC)

Associate Director of Talent Acquisition

Investigation Specialist

Associate Dentist

Customer Service Associate

Product Trainer

Communication Skills Trainer

Senior Manager - Field Operations

Engineering Manager

Customer Marketing Lead

Executive Chef

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