bihar customer success manager Jobs – 25 Open Jobs Today

Customer Success Manager
Scoro Software —Riga, Bihar
- Remote
- Sales
- English
- Presentation skills
- Health insurance
- Paid time off
Career Success Manager
TRE-CRED SOLUTIONS PRIVATE LIMITED —Gaya, Bihar
- ₹20,000 - ₹45,000 a month
- Full-time
- Sales
- Business development
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
14d
Talent & Employer Success Manager
TRE-CRED SOLUTIONS PRIVATE LIMITED —Buxar, Bihar
- ₹20,000 - ₹45,000 a month
- Full-time
- Sales
- Business development
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
14d
Global Community Support
Boundless Life —Bihar
- Remote
- Software troubleshooting
- Communication skills
Quick apply
5d
Workforce Solutions Manager
TRE-CRED SOLUTIONS PRIVATE LIMITED —Samastipur, Bihar
- ₹20,000 - ₹45,000 a month
- Full-time
- Sales
- Business development
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
14d
Technical Strategic Sales (EMEA-Mainland Europe region/Remote)
SUBMER —Bihar
- Remote
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Cluster Head - Emerging Markets - Patna
Aditya Birla Group —Bihar
- Management
8d
Branch Manager - Direct Sales Force - Lakhisarai
Aditya Birla Group —Bihar
- Management
Executive / Asst. Manager
Utkarsh India —Bihar
- Internship
- Marketing
Patna, Bihar
ADK Venture —Patna, Bihar
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- JavaScript
- Flexible schedule
Quick apply
Retails Sales / Senior Manager
Utkarsh India —Bihar
- Master's degree
- Bachelor's degree
- Internship
Sales Manager
ADK VENTURE —Patna, Bihar
- ₹30,000 - ₹40,000 a month
- Part-time
- Sales
- Business development
- Computer skills
- Flexible schedule
Quick apply
Manager, Service Delivery - Patna
Fleet Management —Patna, Bihar
- Bachelor's degree
New Sales- Account Executive/ Sr. Account Executive/ Account Manager
Schindler —Patna, Bihar
- Engineering
- Master's degree
- Presentation skills
Store Manager
Sourdough Sophia —Forbesganj, Bihar
- Email
- Hospitality
- Customer service
- Cooking
- Food provided
Sales Manager I View Jobs
Swiggy —Patna, Bihar
- Full-time
- Microsoft Excel
- Sales
- Business development
Sr. Sales Executive
ADK Venture —Patna, Bihar
- ₹25,000.00 - ₹36,399.41 a month
- Full-time
- Sales
- Computer skills
- In-person
- Flexible schedule
Quick apply
Sales Executive
ADK Venture —Patna, Bihar
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Computer skills
- In-person
- Flexible schedule
Quick apply
Business Development Manager (BDM)
linkkar2u —Patna, Bihar
- ₹8,000 a month
- Part-time
- Sales
- Master's degree
- Business development
- Cell phone reimbursement
Quick apply
UX/UI Designer (Figma Expert)
Technix India Solutions —Patna, Bihar
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills

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Customer Success Manager

Scoro Software -
Riga, Bihar

Apply Now

Job details

Benefits

Health insurance
Paid time off
Flexible schedule

Qualifications

Sales
English
Sales
Presentation skills
Zendesk
Account management
Communication skills
Pre-sales
Negotiation
Time management

Full job description

Tallinn | Riga

As a Customer Success Manager at Scoro, you’ll manage a portfolio of customers and be responsible for their retention, satisfaction, and growth. You’ll work closely with Sales, Onboarding, Product, and Support to ensure customers use Scoro effectively and stay successful long term.

We’re looking for someone with experience in Customer Success or Account Management, ideally in a SaaS environment. You’re comfortable working directly with customers and collaborating with internal teams across regions and time zones.

This role is open to candidates based in Estonia or Latvia, with the option to work remotely or from our offices in Tallinn or Riga. Some flexibility is needed to support customers and projects in Australia, New Zealand and the US time zones.

If this sounds like you, apply in English. We don’t have a set deadline and will review applications on a rolling basis.

What will you do

Customer Ownership: Be the main point of contact for your portfolio of customers. Build strong, long-term relationships and ensure customers continuously see value from Scoro.
Retention & Growth: Drive renewals, identify upsell and expansion opportunities, and work closely with the Sales team to support account growth.
Customer Communication: Handle incoming customer requests via email, calls, and tickets. Proactively share updates, best practices, and relevant resources.
Risk & Churn Management: Spot at-risk accounts early, create clear action plans, and collaborate with internal teams to reduce churn.
Customer Insights: Gather customer feedback and insights, and share them with Product and other teams to influence improvements and roadmap decisions.
Cross-team Collaboration: Work closely with Marketing, Sales, Product, and Support across different regions and time zones to deliver a consistent customer experience.
Performance & Metrics: Be accountable for the results of your customer portfolio. Keep accurate data, run a consistent operating cadence, and track performance across NRR, upsell, cross-sell, and churn.
Flexible Hours to Manage Your Portfolio: Ability to adjust and work across multiple time zones, supporting customers in Europe, Australia, New Zealand, and occasionally the US.

You’d be a great fit if you have:

2+ years of experience in Customer Success or Account Management, preferably in a SaaS company, owning customer relationships post-onboarding.
Strong communication and negotiation skills to build customer relationships and support growth.
Commercial acumen to own renewals, upsell, and retention conversations.
Experience driving product adoption and long-term customer value.
A data-driven mindset, with experience tracking customer health and success metrics.
Ability to work independently while collaborating closely with Marketing, Sales, Product, and Support.
Strong time management skills and the ability to manage multiple customer accounts.
Confidence in presenting the product and explaining its value to different stakeholders.
Fluency in English, both written and spoken.

Bonus points for:

Experience with ZenDesk, PlanHat, or other customer success tools.
Background in the agency sector.
Sales or pre-sales experience to support customer growth.

Here’s What Awaits You at Scoro

Possibility to Make an Impact: Work on a meaningful, globally used product that helps businesses streamline their workflows and achieve more.
Stock Options Package: Be part of Scoro’s growth and share in our success.
Health Benefits: Three paid medical days, option to choose between health insurance (or Stebby compensation for Estonian-based candidates), and mental health services.
Hybrid Work: We don’t have mandatory office days. Join us in our cozy Tallinn or Riga office, or work from wherever you feel most productive.
Annual Leave: Over 5 weeks of paid time off, with the freedom to use your vacation days flexibly, whether that’s a single day or a longer break.
Loyalty Days: 1-5 extra holiday days per annum based on tenure.

Continuous Learning: Invest in your growth with trainings, an individual budget for books and courses, and unlimited access to Udemy.
Community and Activities: Connect with teammates through on-site and hybrid events, employee-led initiative groups, and fun sports activities.
Global Gatherings: Meet the entire Scoro team at our bi-annual company-wide events in Tallinn.
Unique Company Culture: A diverse international team where trust, teamwork, and laughter go hand in hand. Get a glimpse of the vibe on Instagram and Scoro’s Blog.
Monthly Gross Salary: Depending on experience, the range is 2600-2800 euros before taxes, plus an additional quarterly bonus based on individual and team performance.

What happens next?

If you’re curious to learn more about our recruitment process and what we look for in candidates, check out our blog post: How We Recruit at Scoro: A Sneak Peek Inside.

Please know that at Scoro, we’re an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Refine Your Search

customer success manager jobs in bihar

Customer Success Manager

Career Success Manager

Talent & Employer Success Manager

Global Community Support

Workforce Solutions Manager

Technical Strategic Sales (EMEA-Mainland Europe region/Remote)

Cluster Head - Emerging Markets - Patna

Branch Manager - Direct Sales Force - Lakhisarai

Executive / Asst. Manager

Patna, Bihar

Retails Sales / Senior Manager

Sales Manager

Manager, Service Delivery - Patna

New Sales- Account Executive/ Sr. Account Executive/ Account Manager

Store Manager

Sales Manager I View Jobs

Sr. Sales Executive

Sales Executive

Business Development Manager (BDM)

UX/UI Designer (Figma Expert)

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