Bihar Regional coordinator Jobs – 2 Open Jobs Today

Regional Coordinator
Entab Infotech Pvt. Ltd —Patna, Bihar
- ₹25,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
- Commuter assistance
- Health insurance
Quick apply
5d
Field Force Team Supervisor - EAST
Axis My India —Bihar
- Full-time

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Field Force Team Supervisor - EAST
Axis My India —Bihar
Be ready to travel between cities and states for around 15–20 days each month to support and monitor field operations. Tablet and material (kit) management.

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Regional Coordinator

Entab Infotech Pvt. Ltd -
Patna, Bihar

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month
5 days ago

Benefits

Commuter assistance
Health insurance

Qualifications

Customer service
Upselling
Analysis skills
Relationship management
Business requirements
Communication skills

Full job description

Job Description:

Note : The candidate will be on field across Patna whenever there is a business requirement and the travelling , accommodation charges will be reimbursed by the company itself.

Key Responsibilities

Provide technical support and guidance to clients regarding the company's software solutions.
Resolve customer issues and queries through phone calls, remote support, and on-site visits whenever required.
Serve as the primary point of contact for customers for software-related concerns and ensure timely issue resolution.
Diagnose, troubleshoot, and escalate technical issues to the concerned teams when necessary.
Maintain regular communication with customers to ensure high levels of satisfaction and service quality.
Build and maintain strong professional relationships with schools and other stakeholders within the assigned region.
Coordinate with internal teams including Technical Support, Development, Training, and Customer Success for effective issue resolution.
Provide on-site support and coordinate with clients through regular field visits to ensure smooth implementation, effective software usage, and timely resolution of customer concerns.
Build and maintain strong relationships with existing clients by understanding their business requirements and delivering exceptional customer service.
Identify opportunities for cross-selling and upselling the company's products and services to existing customers, contributing to regional revenue growth.

Skills Requirements:

· Strong technical aptitude with the ability to understand and explain software applications.

· Excellent verbal and written communication skills.

· Strong analytical and problem-solving abilities.

· High level of initiative with the ability to work independently and manage priorities.

· Good interpersonal and relationship management skills.

· Ability to work effectively both independently and within a team.

· Customer-centric approach with a focus on delivering quality service.

· Willingness to travel within the assigned region for client visits and support activities.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Commuter assistance
Health insurance

Work Location: Hybrid remote in Patna, Bihar (Patna)

Quick apply

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Regional Coordinator

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