bommanahalli bengaluru karnataka technical success manager ams Jobs – 19 Open Jobs Today

Senior Technical Success Manager-AMS
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Deloitte —Bengaluru, Karnataka
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Analog Devices —Bengaluru, Karnataka
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Accenture —Bengaluru, Karnataka
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Texas Instruments —Bengaluru, Karnataka
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Magna International —Bengaluru, Karnataka
- Full-time
- Computer Science
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- Bachelor's degree
Quick apply
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Elanco —Bengaluru, Karnataka
- Full-time
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Magna International —Bengaluru, Karnataka
- Full-time
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Magna International —Bengaluru, Karnataka
- Full-time
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Omni Design Technologies —Bengaluru, Karnataka
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- Full-time
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Renesas Electronics —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Schematics
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Senior Technical Success Manager-AMS
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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and…
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Senior Technical Success Manager-AMS

Zscaler -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

FTP
BCS
Fiddler
Authentication
Computer Science
SQL
Bachelor's degree
SSL
IDS
LDAP
Scripting
Account management
Shell Scripting
Juniper

Full job description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Apply Now

Refine Your Search

technical success manager ams jobs in bommanahalli bengaluru karnataka

Senior Technical Success Manager-AMS

Manager - ERP Operations

SAP Delivery Manager

Engineering Manager 2

SAP Center of Excellence (COE) Functional Tester

SME e-Invoicing

Manager - Tax-TTC- AMS- Hyderabad/Bengaluru/Gurugram/Pune/Mumbai

Maconomy Support Analyst

Senior Manager, Analog and Mixed Signal Design Engineering

Engineering Services Associate Manager

Design Verification Manager

Junior Analyst, Procurement, Logistics & Sales Solutions(SAP SD/MM)

Consultant - BTP/SAP Cloud Admin

Analyst, SAP BTP

AMS Support Analyst, HR Systems

TechOps-DE-AMS-Flutter-NodeJS-Senior

Verification Engineering Lead/Manager

Custom Software Engineer

Senior Engineer, AMS Design Verification

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