Job Description – Psychology Counselor (ACCA & CMA Students)
Position Title: Psychology Counselor / Student Wellbeing Counselor
Department: Student Success & Academic Support
Location: Educational Campus / Learning Centre
Reports To: Centre Manager
About Us
Elance is a fast-growing commerce education company delivering professional programs across ACCA, CMA(USA) through offline centers, online platforms, and hybrid learning models. Headquartered in Kerala, we are on a mission to create career ready professionals through strong academics, industry relevance, and technology-driven systems.
Why Work With Us
- Growth-Focused Careers - Clear role ownership, learning opportunities, and leadership exposure.
- High-Energy Culture - We value initiative, accountability, and a never-settle mindset.
- Purpose-Driven Work - Every role contributes directly to transforming student careers.
- Structured & Fair Systems - Transparent KRAs, KPIs, and performance reviews.
- Winning Team Environment - We celebrate effort, performance, and milestones together.
- Strong Growth Story - Be part of a brand expanding across India and global markets
Job Summary
We are seeking a compassionate and qualified Psychology Counselor to support ACCA and CMA students in their academic journey. The counselor will help students manage examination stress, anxiety, motivation challenges, academic pressure, career uncertainty, and personal issues that may affect their learning outcomes. The role focuses on improving student well-being, retention, academic performance, and overall student success through counseling, mentoring, and wellness initiatives.
Key Responsibilities
Student Counseling & Wellbeing
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Conduct one-on-one counseling sessions for students facing academic, emotional, or personal challenges.
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Help students manage exam stress, anxiety, fear of failure, and performance pressure.
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Provide guidance on time management, study habits, and work-life balance.
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Support students experiencing low motivation, burnout, or confidence issues.
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Identify students requiring specialized mental health support and refer them to appropriate professionals when necessary.
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Maintain confidentiality and ethical standards in all counseling activities.
Academic Support & Student Success
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Collaborate with academic teams to identify at-risk students.
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Conduct follow-up sessions with students who have repeated exam failures or attendance concerns.
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Develop personalized action plans to improve student engagement and academic performance.
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Support students preparing for ACCA and CMA examinations through motivational coaching and stress-management strategies.
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Monitor student progress and provide regular feedback to management.
Workshops & Awareness Programs
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Conduct workshops on:
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Exam Stress Management
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Emotional Resilience
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Motivation & Goal Setting
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Effective Study Techniques
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Time Management
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Confidence Building
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Career Planning and Personal Development
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Organize wellbeing campaigns and student engagement activities.
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Create educational content related to mental wellness and student success.
Parent Coordination
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Communicate with parents or guardians when appropriate and with student consent.
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Work closely with faculty, mentors, and academic coordinators to support student wellbeing.
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Provide recommendations to management regarding student support initiatives.
Documentation & Reporting
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Maintain counseling records and session reports.
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Prepare monthly wellbeing and student engagement reports.
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Track counseling outcomes and student improvement metrics.
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Ensure compliance with organizational policies and professional ethics.
Required Qualifications
Education
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Master's degree in psychology, Counseling Psychology, Clinical Psychology, or related field.
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Additional certification in Counseling or Student Psychology is preferred.
Experience
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1–2 years of experience in counseling, student support, educational institutions, or wellness programs.
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Experience working with college students, professional qualification students, or young adults is preferred.
Required Skills
Technical Skills
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Counseling and psychological assessment techniques.
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Student mentoring and coaching.
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Crisis intervention and conflict resolution.
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Report preparation and documentation.
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Proficiency in MS Office and student management systems.
Soft Skills
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Excellent interpersonal and communication skills.
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Empathy and active listening.
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Strong problem-solving abilities.
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Ability to build trust and rapport with students.
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Professionalism and confidentiality.
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Strong presentation and workshop facilitation skills.
Role Objective:
To enhance the academic success, emotional well-being, and overall student experience of ACCA and CMA students by providing professional counseling, guidance, and wellness support throughout their educational journey.
