Dispatcher – Overnight Shift (Flatbed & Cross-Border Operations)
Company: Atlin Transport
Job Type: Full-Time
Location: Chandigarh
Shift: Overnight / Night Shift
Schedule: Weekend Availability Required
Salary: ₹30,000 – ₹50,000 per month
Benefits
- Competitive Salary Package
- Paid Time Off (PTO)
- Paid Sick Leave
- Career Growth & Advancement Opportunities
- Exposure to North American Logistics Operations
- Supportive and Collaborative Team Environment
- Ongoing Learning and Development Opportunities
About Atlin Transport
Atlin Transport is a rapidly growing Canadian transportation and logistics company specializing in Full Truck Load (FTL) services across Central and Eastern Canada and the United States. We pride ourselves on delivering exceptional customer service, operational excellence, and reliable transportation solutions.
As we continue to expand, we are looking for a proactive, detail-oriented, and highly organized Dispatcher to join our overnight operations team. If you thrive in a fast-paced environment, enjoy solving complex logistical challenges, and excel at communication and multitasking, we want to hear from you.
Position Overview
The Dispatcher plays a vital role in ensuring the smooth execution of transportation operations by coordinating freight movements, supporting drivers, and maintaining high service standards for our customers. This role requires strong decision-making abilities, attention to detail, and the capability to manage multiple priorities in a dynamic overnight environment.
The ideal candidate will have experience with flatbed operations, load booking, cross-border documentation, and transportation management systems.
Key Responsibilities Freight Planning & Load Management
- Source and book profitable freight opportunities through load boards including DAT, Loadlink, Truckstop, and other freight platforms.
- Manage and dispatch Flatbed, Step Deck, Conestoga, and Dry Van equipment efficiently.
- Monitor local and long-haul freight markets to maximize equipment utilization and revenue opportunities.
- Coordinate pickups and deliveries to ensure on-time service execution.
Driver Communication & Fleet Coordination
- Maintain continuous communication with drivers regarding dispatch instructions, route updates, customer requirements, and operational changes.
- Monitor fleet movements and proactively address delays, breakdowns, and service disruptions.
- Prioritize driver and customer requests based on operational urgency and business impact.
- Handle driver messages, operational inquiries, and emergency situations professionally and efficiently.
Cross-Border Operations & Customs Compliance
- Prepare, process, and submit ACE/ACI manifests for cross-border shipments between Canada and the United States.
- Coordinate with customs brokers to facilitate timely customs clearance.
- Ensure all customs documentation complies with applicable regulations and company standards.
- Monitor cross-border shipments to minimize delays and maintain service excellence.
Operational Support & Problem Resolution
- Respond quickly to operational challenges and implement effective solutions.
- Arrange roadside assistance, maintenance, and repair services for equipment breakdowns.
- Notify customers, operations teams, and management regarding delays or service exceptions.
- Document customer concerns, driver issues, and operational incidents accurately.
Documentation & Reporting
- Maintain accurate dispatch records and transportation documentation.
- Record and track all operational activities within transportation management systems.
- Prepare reports related to freight movements, service levels, and operational performance.
Qualifications & RequirementsRequired Qualifications
- Excellent verbal and written English communication skills.
- Minimum Grade 12 education or equivalent.
- Minimum 1 year of experience in related field is must.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent analytical, problem-solving, and decision-making abilities.
- High attention to detail and accuracy.
- Ability to work independently and collaboratively within a team setting.
- Willingness to work overnight shifts and weekends.
Preferred Qualifications
- Previous experience in transportation dispatch, logistics coordination, or fleet operations.
- Experience dispatching Flatbed, Step Deck, Conestoga, or Dry Van equipment.
- Hands-on experience using DAT, Loadlink, Truckstop, or similar load boards.
- Knowledge of TMW or other Transportation Management Systems (TMS).
- Experience managing ACE/ACI manifest clearances and cross-border freight documentation.
- Understanding of Canada–US transportation regulations and customs processes.
- International BPO experience is considered an asset.
Why Join Atlin Transport?
At Atlin Transport, you'll become part of a growing North American logistics organization where your contributions directly impact operational success.
What We Offer:
- Competitive compensation with performance-driven growth opportunities.
- A clear path for career advancement within the transportation and logistics industry.
- Exposure to complex cross-border freight operations across Canada and the United States.
- An opportunity to work alongside experienced transportation professionals.
- A collaborative and supportive workplace culture that values initiative and innovation.
If you're passionate about logistics, excel under pressure, and are looking to build a long-term career in transportation operations, Atlin Transport is the place for you.
Apply Today
Join a company that keeps North America moving. We look forward to welcoming dedicated professionals who are ready to take the next step in their logistics career.
Apply now and become part of the Atlin Transport team!
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Paid time off
- Work from home
Work Location: In person
