Chandapura Bengaluru Karnataka Front desk agent Jobs – 21 Open Jobs Today

Reservation Executive
TGI GRAND FORTUNA HOTEL —Hosur, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Health insurance
- Flexible schedule
Quick apply
16h
Meet and Greet
Jobs In Tourism —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- English
- Microsoft Office
Quick apply
Customer Relationship Executive (CRE)
Neovi Motors LLP —Bellandur, Bengaluru, Karnataka
- ₹13,000 - ₹23,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
4d
Capital Markets Services Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Executive - Supply Chain
Novonesis —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
4d
Capital Markets Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Operations Team Leader, AS
Deutsche Bank —Bengaluru, Karnataka
- Full-time
- Management
- Health insurance
8d
Capital Markets Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Front Office
Goyal & Co —Bengaluru, Karnataka
- Microsoft Excel
- Customer service
- English
Front Office Supervisor
Eshanya Estates —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Supervising experience
- Front desk
- Health insurance
- Paid time off
Quick apply
Capital Markets Services Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Capital Markets Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Capital Markets Services Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills

Other jobs to consider

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Receptionist/Administrator
Parkmed healthcare —Bellandur, Bengaluru, Karnataka
The ideal candidate will handle front desk responsibilities, manage communication, and provide administrative support to ensure smooth daily operations.
₹3,00,000 - ₹5,00,000 a month
Quick apply
Front Desk Receptionist(Hennur)
Childhood Smiles Pvt. Ltd —Bengaluru, Karnataka
Answer calls, WhatsApp messages, and walk-in queries from parents — explaining procedures, wait times, and treatment costs clearly and reassuringly.
₹15,000 - ₹18,000 a month
Quick apply
8d

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Reservation Executive

TGI GRAND FORTUNA HOTEL
Hosur, Tamil Nadu

Quick apply

Job details

Full-time
₹18,000 - ₹25,000 a month
16 hours ago

Benefits

Provident Fund
Health insurance
Flexible schedule
Food provided

Qualifications

Hospitality
Guest relations
Customer service
Quality assurance
Hotel experience

Full job description

DUTIES AND RESPONSIBILITIES:

Act as a main resource for reservation agents needing assistance or about achieving customer satisfaction.
Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates, etc.
Respond to all guest reservation requests and execute prompt, courteous, and accurate guest service at all times.
Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities, and services.
Answer guest inquiries about hotel services, registration of guests, shopping, dining, entertainment travel directions, etc.
Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.
Assists and prepares in groups pre-arrival process and also prepares group rooming lists.
Maintains a clean and organized work area.
Attends all scheduled meetings as required with HOD’s or Sales team.
Create and manage rates and packages configured on the Hotel software.
Track all reservations picked up from all Online channels like hotel websites, OTA, GDS, another third party, etc.
If there are failed reservations update the Hotel software and then process those reservations manually.
Coordinate with the Channel manager, or software vendors for any availability, rate, or booking integration issues.
Handle external systems like channel Managers, Web booking engines, Rate comparison tools, Online Travel Agents extranets, etc.
Update No-shows and cancellations on all OTAs without fail to avoid any unwanted commissions.
Responsible for maintaining Rate parity across all booking Channels (Website, OTA, GDS, Travel Agents Etc.)
Adjust rates according to suggestions from Yield or Revenue management systems.
Verify all reservations taken on the reservation forms are updated on the PMS without fail.
Understand and enforce hotel and company credit policies and Ensure proper billing instructions, routing instructions, and payment methods are applied to the reservations.
Verify if each reservation request is processed as per the hotel standards and without delay.
Verify if reservation confirmation letters are sent for all processed bookings within the stipulated time.
Process retentions, no-shows, and cancellations as per the hotel policy and procedures.
Handles any request for amenities or transportation promptly and accurately. Details are shared with the concerned department or third party accurately.
Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits/guarantees.
Records and files all reservation correspondence neatly and accurately on prescribed forms or folders.
Keep records of room availability, rates, amendments, daily reservation pickup, rooms on the book, cancellations, no-shows, etc.
Handles the reservation correspondence accurately and neatly and follows up for any missing correspondence before guest arrival.
All reservation modifications are updated on the property management system immediately and accurately in case of any changes.
Maintain department-approved quality assurance program to include, but not limited to, rates, deposits property descriptions, activity tables, and reservation letters.
Manage reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling and recommendations from external yield or revenue management systems Eg. Ideas.
Ensure acceptable service levels and all statistical reports are sought and maintained.
Tracks daily, weekly, monthly, and yearly statistics for analytical, budgeting, and forecasting purposes.
Check forecasting reports based on statistics codes ( Market, Source, Rate Code, etc.), reservations that are wrongly tagged should be amended.
Receive contracts detailing room allotments and create allotments on the hotel management system.
Train newly recruited reservation staff in taking reservations, telephone etiquettes, reservation modules on hotel software, and processing emails.
Ensure that Guest service agents at the front desk are also trained on reservations and checking hotel availability.
Ensure deposit payment is taken in advance for all pay-at-hotel reservations eg: Direct reservations, OTA’s (Booking.com, Goibibo, Expedia, etc.)
Determine work procedures, prepare work schedules, assign duties, and expedite workflow for reservation agents.
Manage all aspects of the reservation department in the absence of a reservation manager.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Food provided
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

front desk agent jobs in chandapura bengaluru karnataka

Reservation Executive

Meet and Greet

Customer Relationship Executive (CRE)

Capital Markets Services Associate

Executive - Supply Chain

Capital Markets Operations New Associate

Operations Team Leader, AS

Capital Markets Operations Associate

Front Office

Front Office Supervisor

Capital Markets Services Analyst

Capital Markets Operations Analyst

Capital Markets Services Senior Analyst

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