Chandigarh Automotive mechanic Jobs – 1 Open Jobs Today

Sr. Service Advisor
Mercedes Benz —Chandigarh, Chandigarh
- ₹40,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
3d

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Sr. Service Advisor
Mercedes Benz —Chandigarh, Chandigarh
The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and…
₹40,000 - ₹45,000 a month
Quick apply
3d
Senior Customer Success Manager
Basware —Chandigarh
You will act as a trusted advisor at a strategic level, working proactively with customers to define and execute success plans, demonstrate ROI, and maximize…
4d

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Sr. Service Advisor

Mercedes Benz -
Chandigarh, Chandigarh

Quick apply

Job details

Full-time
₹40,000 - ₹45,000 a month
3 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Automotive repair
Sales
Customer service
Automotive service
Diploma
Communication skills
Dealership experience

Full job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:

Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Service Advisor Requirements:

An associate's degree in mechanics or a related field may be advantageous.
Experience in the automotive field may be advantageous.
A strong understanding of automotive technology and the automotive industry.
Proficiency with industry-specific software.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management.

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

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