Chennai Tamil Nadu Concierge Jobs – 6 Open Jobs Today

Floor Manager – Client Experience & Gallery Operations
Festivals From India —Chennai, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Weekend availability
- CRM software
- Hospitality
- English
Quick apply
Lobby Manager
SRI KAUVERY MEDICAL CARE (INDIA) LIMITED —Vadapalani, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
- Health insurance
Quick apply
Assistant Front Desk Manager
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
7d
Senior Front Office Receptionist
RWD Pvt Ltd —Chennai, Tamil Nadu
- Up to ₹50,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
12d
Concierge Associate
PULLMAN —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Assistant Professor front office
Sparknite global education —Mathur, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Teaching experience
Quick apply
12d

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Floor Manager – Client Experience & Gallery Operations

Festivals From India
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹35,000 - ₹45,000 a month

Qualifications

CRM software
Hospitality
Guest relations
English
Tamil
Hindi
Communication skills
Time management

Full job description

Working Days: Wednesday to Monday (Tuesday off)
Work Timings: 11:00 AM – 8:00 PM

Festivals From India is hiring on behalf of their client, Ashvita’s Fine Art & Collectables, a highly presentable and polished Floor Manager to manage client experience at their ultra-luxury, appointment-only gallery space, Dwaraka Engineering. This person will be the first point of contact for guests and collectors, acting as a liaison between Ashvita’s team and walk-in clients. The role combines elements of concierge services, client relationship management (CRM), and luxury hospitality. This is a high-touch, client-facing role suited to someone who enjoys hosting, attention to detail, and creating memorable, discreet luxury experiences for a discerning clientele.

Please note:

The vetting process for this role comprises 2-3 rounds of interviews and may be followed by a brief assignment.
Festivals From India is hiring for this role on behalf of our client.
This is an on-site, full-time position based in Chennai.
Salary band for this role is available upon request.
A professional headshot is required with the application.

Essential Qualifications:

Background in luxury hospitality or experience as a butler/guest relations manager in a premium hotel is highly preferred.
Fluent in English, Tamil, and Hindi – spoken and written.

Essential Experience:

3–5 years of experience in hospitality, luxury retail, high-end concierge services, or front office management in a 5-star environment.
Basic working knowledge of CRM software or comfort with digital guest management tools.
Presentable, discreet, and comfortable interacting with UHNWIs and VIP guests.
Ability to work weekends and holidays, with a compensatory weekday off (Tuesday)

Key Personal Attributes & Skills:

Strong interpersonal skills with a polished and professional demeanour, fostering positive relationships with clients, partners, and stakeholders.
Excellent communication and relationship-building skills.
Ability to work independently with little or no daily supervision.
An effective team worker who shows initiative and takes ownership of the role.
Strong interpersonal skills and willingness to communicate with clients, colleagues, and management.
Problem-solving mindset with a hands-on approach to troubleshooting.
Good time management skills, including prioritising, scheduling, and adapting as necessary.

Key Roles/Responsibilities:

Client Experience & Hosting

Welcome both walk-in and scheduled guests with warmth and professionalism, ensuring a seamless and engaging arrival experience.
Coordinate and serve refreshments (tea, coffee, etc.) with a high level of attention to presentation and detail.
Anticipate guest needs by observing preferences and non-verbal cues, delivering intuitive and personalized service.
Orient guests within the space, provide an overview of the gallery and artists, and transition them to the appropriate sales or curatorial representatives when required.

CRM & Liaison Responsibilities

Maintain accurate visitor records, including logging walk-ins and updating guest information within the CRM system.
Liaise effectively with Ashvita’s sales and curatorial teams to manage visitor appointments and ensure smooth handovers.
Conduct post-visit follow-ups where necessary, supporting feedback collection and basic client servicing.

Concierge Support

Assist in coordinating bespoke guest experiences, including reservations, valet services (where applicable), and other special requests.
Provide on-ground support during events, including guest list management and coordination to ensure a seamless experience.

General Operations

Ensure the gallery space is consistently maintained to a high standard of cleanliness, presentation, and readiness.
Coordinate with housekeeping and security teams to uphold operational efficiency and safety standards.
Oversee the availability and presentation of gallery materials, including catalogues, brochures, and guest amenities.

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

Quick apply

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